Sims 4 not opening from EA app or desktop

I have just recently installed the Sims 4 on my new HP desktop and have been unable to open the game. It won't open through the EA app or from the desktop shortcut. I don't have any mods or CC. The attached screenshot is the error that is appearing and I haven't been able to find any way to fix it on my own. I have repaired the game via the EA app, uninstalled and reinstalled the game and nothing has helped. I have tried moving the Sims 4 file out of the EA folder on the laptop but that hasn't worked either. Any advice is appreciated, thank you!