Sims 4 packs - Code already redeemed
I started playing Sims 4 on PC in 2014. Back then, we still needed to use Origin. I purchased a few packs, some digital, and some physical. Quick backstory: On my EA account, it states that I've b...
Forum Discussion
Update: I found the digital receipts in the old email address used when purchasing the Sims 4 packs on Origin. This email address is the exact same one linked to my now EA account. How is it possible that I can't download packs I've already purchased? Clearly all of my details are correct, and the accounts are the same.
- EA_Solaire
Community Manager
Heya LazyPlumbob
This does look like you're logging in with a different EA account- We're not able to look into your specific account details here on the forums, but you can contact live support so they can review your information and verify your login details. Please submit a request on the site here to speak with live support on this.
