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259y's avatar
259y
Newcomer
3 hours ago

Sims 4 Save Greyed Out

I have a Sims 4 save I've spent a lot of time on and I was trying to back up and delete the old saves, and I ended up deleting the main save! I was able to get it back via a 3rd party application that restored the deleted file, but now the sims in the most recent save file are greyed out and when I try to load the game my sims won't load! I've already tried moving the save files in and out of the application as well as using the "repair" function in the EA app. Could anyone provide me with some guidance on how to fix this?

crashing
hardware
lag
missing content
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 hours ago

    259y  Unfortunately, data-recovery software usually can't recover a deleted save.  This kind of software never recovers every single bit of a file, just hopefully enough to open the file again.  This works reasonably well for text files and spreadsheets, but not Sims 4 saves.  As you're seeing now, the game won't even try to load a save that's missing certain data.

    I don't know how you deleted this save, but if you manually deleted the file, is there a chance you have backup versions?  If you're not sure, please try the suggestion here:

    https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

    If you deleted the save from within the game, then the backups would be removed as well.

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