Forum Discussion

MissPyrette's avatar
MissPyrette
New Novice
2 months ago

Sims 4 (Steam) Won't Launch EA app Says Server Timed Out

I get an error when trying to launch Sims 4 in Steam. It tries to launch the EA app and immediately says server timed out. I've restarted, cleared caches, uninstalled EA app and sims 4, reinstalled, removed all mods, tried repairing my EA app when I reinstalled, Steam checked my game files, they were fine. I don't know what else to do. I just want to play my game.

ea app
launching
steam
  • puzzlezaddict's avatar
    puzzlezaddict
    2 months ago

    MissPyrette  Please open the EA App as an admin: right-click the desktop shortcut and select "Run as administrator."  Make sure the App is fully loaded before trying to launch Sims 4 through Steam.

    If this doesn't help, please double-check that your Steam and EA accounts are properly linked.  Sign into an EA site (this one is fine) with your Steam credentials and see what happens.  If you land in the correct EA account, you're fine; if anything else happens, let me know.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    MissPyrette  Please open the EA App as an admin: right-click the desktop shortcut and select "Run as administrator."  Make sure the App is fully loaded before trying to launch Sims 4 through Steam.

    If this doesn't help, please double-check that your Steam and EA accounts are properly linked.  Sign into an EA site (this one is fine) with your Steam credentials and see what happens.  If you land in the correct EA account, you're fine; if anything else happens, let me know.

  • MissPyrette's avatar
    MissPyrette
    New Novice
    2 months ago

    puzzlezaddict  Thank you for responding. The app would fully load, so I went onto the next step, and it seems that is where I'm running into problems. I tried to connect with my steam credentials, and it said there was an error, that my EA credentials may have expired, please try again and reset your password. So I did that and it gave me the same error trying to log in with the new password.

    • MissPyrette's avatar
      MissPyrette
      New Novice
      2 months ago

      Hello again, I cleared my internet cache and history and stuff and tried to log in again and it worked!! Thank you sooooo much!! <3

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