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syeombyeol's avatar
syeombyeol
New Rookie
2 months ago
Solved

Sims and buildings deleted from the library

Recently i made a bunch of sims for a new save and i uploaded them to my library. I was working on a building when the game closed for the new update (17/03/2026). After the update i re-opened the game and all of the sims and lots i have ever made were gone..

Im not sure if its related to the CC and mods issues that also came with the new update, since i used a los of CC for my sims.

  • syeombyeol​  That looks normal, other than the fact that OneDrive is telling you it can't sync your files.  Is it possible the issue with your Library is that it's sorted by most popular or something else instead of most recent?  That's an issue with the Gallery at the moment, but I don't know whether the Library is also affected.  iizzbee​ Lawg81​  Same question to you.

    If you're not sure, you can rename the Tray folder, so the game creates a new one, then make one new creation (it can be quick, just a randomized sim or a few walls on an empty lot), save it, and see whether it shows up once there's nothing else to see other than the default Maxis builds.

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  • syeombyeol's avatar
    syeombyeol
    New Rookie
    1 month ago

    Hello!! sorry for the late reply, i got busy, but yes!! that was the issue 😭😭 i feel so silly thank you so much

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey everyone,

    As puzzlez mentioned, we have a main thread for the intentional change in default sort settings over here: [GALLERY] Default sort order changed to most popular | EA Forums - 13261218. Feel free to join in the conversation there and provide your feedback!

    In the meantime, we'll be locking this thread to prevent it from being necro-ed and diluted with issues that would be better addressed in their own threads. If you're still unable to find the items you've saved to the Library or Gallery after adjusting the sort order to most recent, please create a new thread for the issue you're facing. Thanks!