[Solved] Sims 4 stuck on title screen during start-up

puzzlezaddict​,
The Sims itself is installed in my F-Drive with almost a Terabite of space left. but the Electronics Arts folder is in my D-drive.
Ive spent a while clearing space on my D-Drive to see if it made a difference, but sadly it did not.

Ive named the windows account "Test Sims". I also tried it with one named "testsims" but that also did not work.

I tried the Clean Boot tactic, and it didnt work. But I did see that my PC refuses to uncheck "Malwarebytes" and "Quick Share". I think the issue may lie with Malwarebytes based on what you have said before. As far as I know I do not use Malwarebytes but I will look into it.

Update: I temporarily turned off MalwateBytes, and still no results.

someonesmelon​  Just to be thorough, you still couldn't play properly in the test account, in a clean boot, with Malwarebytes disabled, and with your computer offline?

If so, please do a clean uninstall and reinstall of Sims 4 and the EA App, as described here:

📓[GUIDE] [PC] How to Clean-uninstall Sims 4 | EA Forums - 12636503

Try again in the new Windows account; you'll need to be online the first time so the EA App can validate your ownership of Sims 4.

puzzlezaddict​ Apologies for the late reply,

I have clean uninstalled and reinstalled the Sims, this time on a different drive in my PC. And it launched almost immediatly.
So this means that my F-Drive is most definely breaking if not already broken, which is safe to say, less then ideal.

I would like to thank you for all of your help with this issue, youve been absolutely wonderful.

someonesmelon​  You may be correct that the drive is failing, but that's not clear at the moment.  This was the first clean uninstall of the game, right, even though you did a regular uninstall before?  So it's possible that that's what fixed the issue, not moving the game to another drive.  That was a good idea to do; I'm just saying it isn't conclusive.  The problem could also be the connection or a driver rather than the drive itself.

If you want to test the drive, CrystalDiskInfo is free and very reliable.  Let me know if you need instructions for using it, but it's pretty straightforward and highlights any issues it finds in red.

puzzlezaddict​,

I downloaded CrystalDiskInfo and checked, and the drive's health is "Bad", and it has a Read Error Rate of 1.
I think that has been the culprit.

Once again thank you for your help!

someonesmelon​  Sounds like you're right then, and glad you have a reasonably-definitive answer.