The Sims 4 Will Not Open

I am having the exact same issue. It was working fine up until today. 

DxDiag attached

puzzlezaddict​ I didn't get tagged in this thread from my comment above but I am having the same issue. I don't get the error message but my screen blinks and then just stays on the white screen. I have my dxdiag attached. Any help you could provide would be greatly appreciated. 

readja​  I apologize for the late reply.  I was away from the forums for a while and am still catching up.

Anyway, your dxdiag lists a number of crashes of one of the graphics driver, so please do a clean uninstall and reinstall of both drivers, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

Use the drivers HP provides for your laptop; you can update the Nvidia driver later if necessary.  Go here:

https://support.hp.com/us-en/drivers/laptops

Enter your laptop's serial number, choose your OS (just Windows 11 is fine) if asked, click All Drivers, expand Driver-Graphics, and find the newest Intel and Nvidia drivers by version number.  Anything that starts with 32 is newer than anything that starts with 31, and then the last four digits matter.

The proper order of operations is uninstall the Nvidia driver > uninstall the Intel driver > restart > reinstall the Intel driver > restart > reinstall the Nvidia driver > restart, all while your computer is offline.

If this doesn't help, try any and all of the usual workarounds for this issue on HP gaming laptops:

• HELP! The Sims 4 crashes during launch or in the main menu | EA Forums - 12048779
• Game won’t launch | EA Forums - 4992631
• Managed to fix my problem where it crashes during launch after update | EA Forums - 4998584
• Disable the Intel iGPU entirely
• Put the laptop in night mode

No single workaround helps everyone, but at least one usually does.