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potatomad1's avatar
potatomad1
New Novice
8 months ago

the system cannot find file specified

RIGHT HELLO i dont even know if this is what im supposed to ask this on, but i was playing sims 4 earlier in the day and getting a lot of better exceptions alerts saying animation error when my sims would try to change outfits. i dont know if this is related to the issue im about to tell you about but i thought id give some backstory. i came back to play a couple of hours later and when i tried to load the sims, a error message read the system cannot find file specified. the ea app recommended i repair the sims 4, i clicked repair and it kept resetting the repairs so i kept trying to repair until something about permissions errors came up. i restarted my pc and that didnt work, i came on here to look for answers and i saw a lot of people having this problem because of their antiviruses. i tried to set their recommended folders as exceptions to my antivirus but that didnt work. i disabled my antivirus and that still isnt working. i am using windows security. any help would be appreciated. thank you.

4 Replies

  • Edit:  I've moved your other post into your own thread to keep everything in one place.

    potatomad1  Let me know whether it would be a burden to reinstall the game, i.e. it would take too long or use too much data.  Please don't simply reinstall, since that might not fix the issue; just let me know whether you're willing to clean-uninstall and reinstall, and I'll write out how to do so.

  • potatomad1's avatar
    potatomad1
    New Novice
    8 months ago

    i am willing to clean uninstall, if you could let me know how. id like my saves, cc and mods to remain if that's possible.

  • potatomad1  I belatedly realized that you also posted on Answers HQ, saying that repairing the game after setting the antivirus exceptions helped.  If that's the end of it, then you don't need to reinstall.

    If you need further help, let me know, but please stick to one site—I'm not great with usernames and don't always realize I'm talking to the same person in two places, especially if the issue being discussed is somewhat common.

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