There is a problem with your game set up Please reinstall your game.
I am not sure what to do with this. I have seen a message like this in this forum and reading is like reading some kind of code. I would like for someone to help me with this. I don't have a way to save me game stuff that I have been playing for years. It is allowing me to play my Sims 3 but not my Sims 4. I am at a loss for playing today. I usually play this game once a week because it is a older computer and it is when I first played. I updated it and downloaded the two kits that came out. I never had trouble with my lap top computer. I know it is a newer computer with different Windows on it but I played this game last week and had no problems with it. I believe I have Windows 7 on this computer. I even tried shutting it down and turning it on.
devottedgfan😇
devoteddgfan Try forcing DirectX 9 mode. Open the EA App game library, click Sims 4 > Manage > View properties, and add -dx9 in the command line box.
If that doesn't help, or you'd like to see whether there's a way to use DirectX 11 mode, please provide a dxdiag. Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the camera (Insert Media) icon included with the other formatting buttons.
