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Arthur Gibraltar's avatar
Arthur Gibraltar
Rising Veteran
9 hours ago

your EA Play subscription has expired

game starts and closes after sims 4 logo and ea app shows subscription has expired. but I never had the subscription active before and I purchased everything through steam

5 Replies

  • tried rebooting my pc; no success

    tried removing mods; no success

    tried removing the whole The Sims 4 folder from Documents: success but no save files

    what I'm doing now: re-adding folders one by one to The Sims 4 folder

  • my firewall blocks the following trackers: js-agent.newrelic.com and s.go-mpulse.net

    are they strictly necessary for the game to launch?

  • tried to allow 

    api.statsigcdn.com

    and 

    *.statsigapi.net

    through my firewall 

    no success

  • tried to unlink and link my steam account again; no success

    tried to clear ea app cache; no success