Ideas

LeJrg's avatar
LeJrg
New Spectator
2 months ago

FC 26 Crashing and restarting PC

I bought EA FC 26 in November and was playing the game without any issues until last week aprox. Since then, the game constantly crashes during any online game mode (Rivals, Champions, Rush, etc...). This can happen at any moment of the match, and also in the pause menu, and sometimes in the store (xdn't). I don't know why this happens. I think it's an anticheat issue, but I already tried everything (list below) and the issue persists. Disgusting company. I was playing at 1440p, 90fps, 100MHz, borderless and high settings, WITHOUT ANY ISSUE until last week.

Changes I made that didn't work:

- Medium settings.
- Fullscreen.
- 60 FPS, 60 MHZ, no vsync, on vysnc.
- Nvidia control panel specific settings.
- drx11
- Reinstalling.
- Reinstalling EA App.
- Verifying files.
- Resinstalling Anticheat from the .exe
- Disabling any overlay (Steam, Nvidia, Overwolf, etc...)
- Killing other processes (Vanguard, easy, etc....)
- Moving the game from HDD to SSD.
- Adding the files to the exclusion settings, firewall permissions and folder reads.
- Executing everything as administrator.
- I don't have any temperature issues in the CPU or GPU. Actually, CPU are GPU don't even reach 80% usage.
- Other REALLY demanding games in high/ultra specs as Cyberpunk, RDR2, MH Wilds, etc... works fine without issues.
- Other competitive games work fine without disabling/killing the external process (Warzone, Valorant. Apex)

Additionally, I have the virtualization and safe boot enabled because I need to work with WSL, so, disabling these settings is not an option. However, I'm sure these are not a problem because I was playing and working until last week without any issues. But I preferred to mention it. 

My specs are:

Ryzen 7 5700X
RTX 3060
DDR4 32GB RAM 3200mhz

That said, could EA provide a solution? Or if anyone in the community was able to fix it (although all the strategies above were taken from Reddit and the EA forums).

I attached the logs found in the event viewer.

Thanks to the community, it is the only good thing in this disgusting indie company. 

5 Comments

  • phazma91's avatar
    phazma91
    New Spectator
    3 hours ago

    not yet, i tried everything! i ordered a new gpu/psu (rtx 5080/1000w platinum) because i read that fc26 does some voltage spikes so there is a small chance my problem is from my 750w psand i was getting a kernel error 41 also. i was about to upgrade my gpu anyway and i’m really curious to see if fc26 will run with my new hardware parts.

    p.s. i was about to upgrade my pc anyway, ifc i didn’t do that for fc26 lol ☺️

  • phazma91's avatar
    phazma91
    New Spectator
    3 days ago

    Hello there, i bought FC 26 on steam yesterday and when i open the game, after a few minutes my PC is forcing a restart without any error message or something. I checked on event viewer that i get a critical "Kernel-Power (ID 41)" while my pc restarts. i keep getting it from yesterday.

    Things i tried:

    1. changed thermal paste on CPU / GPU (just in came it was a temperature problem but it wasnt)
    2.  updated BIOS
    3.  reinstalled game / EA Anticheat
    4.  locked 60 fps - vsync ON
    5. turned off vanguard (riot anticheat)
    6. turned off firewall
    7. lowered power limit on gpu to 80% (just to check if my psu had a problem)

     

    p.s. i have i7 13700KF / MSI RTX 2080 8GB Trio Gaming X / 32gb RAM - DDR5 6000 / nvme / EVGA G3 750W

    so i think my pc is not the problem for sure.

    Nothing from the above worked.. any thoughts about a solution? i still havent played the game for more than 10-15 minutes before my pc gets restarted.

  • LeJrg's avatar
    LeJrg
    New Spectator
    11 days ago

    Hi, the game works good during a month if I open it from EA App. But since yesterday the issue has happened again so, I don't know but it's **bleep** disgusting trying to find a fix and then the issue back anyway. I just uninstalled this game. My mental health and my pc doesn't deserve this.

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