I can’t redeem an evolution that was rewarded to me from the season premium pass

When I logged in yesterday I had many players and evos and other season premium pass rewards waiting for me. Since, I have not been able to access that part of the game for a while I guess it just redeemed it for me on its own. However, the there is one Evolution that I am unable to redeem and because of that I can’t open any other packs. I play in PS5 platform but I tried to redeem it on the companion app as well. In both places it’s causing an error to try to redeem this Evo reward from the season’s pass. I have attached some pictures about it and I would truly appreciate some help with this matter since it’s truly affecting my progress in the game.