Objectives not counting in UT since Prime hero event

Day 13 that i cant enjoy UT because my objectives are not counting. Day 7 trying to solve it (forum and ea helps). I had 5 ea chat . The first one : they give me 4 things to do and it does not solve . The second : they say its a common problem and i have do wait. Third : they closed The chat saying that they cant do anything. Fourth : they said my problem is specific and they need to have an engineer in my ea to solve,so i have to wait. Today,The FIFTH time they give me a completely diferent answer (that my problem is with 1 objective especific ) . The sixth : they say that they will classify The problem as urgent

My problem (already said it a lot of times ): All my objectives in UT are not counting since The Prime hero event ,when i completed The event 1 and did not received Pablo Aimar. Since that Day,i cant play ut and receive The objectives. Already lost all objectives in this Last 13 days 

I am starting to think that i am just a number for EA ,they dont care if i play the game or no,they dont care if im having fun...... So frustrating . I dont know what more i can do.