Hard Mode Prompt and Pointing Hand Soft Lock

I currently play on iPhone 15 and I have this bug where the game very frequently gives me the notification that I unlocked hard mode for standard battles when I'm on the game's main menu. I've been at max level for a long time so I know I shouldn't be getting this. It forces me to go to a Light/Dark Side battle and once I'm on the "Select Ally" screen I can back out of it. Or if I don't have enough Energy to actually start a battle,  I'll just simply go as far as getting the notification to purchase more Energy with Crystals and then I can go back. It doesn't show up every single time I go to the main menu but does very often. I can still access other modes and challenges easily enough that I can still complete my daily activities. Another bug I have is whenever I'm on the UI to select characters for a squad to start a battle in any mode, there is a hand pointing a finger at the button to begin a battle but it completely overrides any other action I can do on that screen. I can't select characters, set any filters, or even tap the home icon to go back to the main menu. In other words it completely soft locks me on that screen and the only way to get out of it is to restart the game entirely. The only way I can start a battle from that UI is if it shows the last squad I used for that mode already on the screen and ready to go (for example Squad Arena or Galactic War). That's where I'm lucky that when I go to do a Squad Arena battle, it has the last squad preset that I used in that mode on that UI so that's the only reason I can still easily play in that mode (same with Fleet Arena) and still complete my daily activities. The modes where this bug is affecting me the most are Grand Arena, and Territory Wars. And since both of those modes require you to participate in order to get the rewards, I'm being forced to miss getting those rewards because of the bug preventing me from even being able to do any battles in those modes at all. I've made sure my game has the latest version installed, and I've even uninstalled and reinstalled the game completely and neither of those methods fixed any of these issues. Here’s a few screenshots that will give a good idea on the bugs. The screenshot with the select squad UI is for a Territory War battle.