[AA] Endless loading when going on Getaway

efalex01​ 

sure, I can take a look.

Just upload to googleDrive, onedrive or dropbox and DM me the link.

1. I renamed my current game folder to “The Sims 4_old,” which caused the game to generate a new folder. And then I moved my problem save into the new folder. There were no mods or CC installed. Using the Sim’s phone, I planned a trip to a Custom Venue added by the developers, but I still got an infinite loading screen.

2. I found a version of the save from a year ago and repeated the same steps as in point 1, but the result was the same: infinite loading.

3. I removed the expansion pack (EP20) from the game, launched the game, and saved a new version of the save file. Then I reinstalled the expansion, loaded the new save version, and tried planning a trip again, but I still got an infinite loading screen.

I don’t know what happened. I had previously traveled to Gibbi Point using the “Adventure Awaits” expansion feature, and everything worked perfectly. I always keep my mods updated. How can I fix this? I tried sending different households to different Custom Venue lots through the trip planning feature, and every single time I got an infinite loading screen. I waited about 20 minutes before force-closing the game because it clearly was not going to load. I’m not getting any errors in the LastException files or anything like that. Maybe I could send you my save file so you can take a look at it?

I had a backup save from before my Sims went on vacation two weeks ago, and everything worked fine in that save. Now, when I load this version from April 23rd, which I saved right before the trip my Sims took in the newer version of the save, I also get an infinite loading screen when trying to travel.

I have this issue only in one save. In another save, I can travel to the vacation lot without any problems. I tried again with a new “The Sims 4” folder, but I still get an endless loading screen. I had CC/mods in the save where the issue occurs, but I have removed the Mods folder now, and I don’t have any exception files.

Hi efalex01​ 

do you have this issue on a specific save only or also on one that never had mods/cc in ?

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

• Delete the ones you have
• Trigger the error again
• Check if new ones are created
• If that is the case, please copy/paste the content here. You can open the file with any text editor.

Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.