I created a mall in the sims 4, just a mini one with a restaurant. And none of the cashiers, or employees showed up and no patrons. I made it at retail lot and then changed it to just a general commu...
Ideas
This is horrendous, none of my retail lots work at all now since the last small patch. Even if I switch to the owner and open the store (which was the workaround that I've been using just fine if stores don't work) nothing can be purchased and staff all leave immediately. On Xbox Series X with all packs. I've tested as many stores as I could today and they're all broken. Owned and unowned stores affected, vets are fine. My stores all sell crafted items so obviously a lot of work went into them and this is beyond disappointing.
I don't know if anyone has already suggested this but I tested yesterday changing a Retail Lot to a Small Business Lot to see if my Sims could make purchases there, since they currently can't buy anything in all my deserted Retail Lots. I took all the items off Sale by taking them into my Personal Inventory and then placing them all on Ingenious Ingvar displays instead. This is a bit of a pain with wall displays as those stands only hold a small amount of 6 wall items but at least they do hold 9 paintings. I then got my Sim to sell the lot so I could change the lot type to a Small Business Lot. They then purchased it again and registered it as a Small Business using the phone. She opened the lot and customers arrived. I visited a few times with another household and could finally make purchases (yay!)
So for anyone else frustrated that Sims can't purchase anything from Retail Lots, if you have Business & Hobbies then this could provide a workaround and get your Sims shopping again. I'm going to do a few more of these now because I use my stores a lot to stock collectibles and creations for my Sims to buy.
Edit: update, this is working for 1 owned retail lot per Sim but if they own more than 1 I'm running into problems which I've reported on the appropriate bug report. Just wanted to add that for anyone who tries this.
I did not know the retail stores were still not working. After the patch mine all started working fine. I hope you find a better fix. I love my retail stores and would hate to have to play without them.
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- EA_Cade11 months ago
Community Manager