[CL] [LS] White Screen when loading world with penthouses

Same! San Myshuno will not load. I have repaired the game, I have no CC or mods.  

I am assuming it is due to the most recent update, and it was loading just fine until my update yesterday (09/18/2025) - but this is the only world that will not load. Not as a visit from a household nor through managing worlds. Cannot do anything after selecting map but exit to main menu or exit game completely. I just recently started fresh in playing after years, never any mods or CC used. Is there a way to fix this?

This worked for me. Thank you SO much!

Have you tried deleting the localthumbcache file? I had saves without rentals in CL/LS worlds hitting the same white screen until I deleted that. 

Keep in mind that won't resolve the issue in saves with rentals, it just cleared the broken map screen in clean saves for me. 

I tried saves that have not rentals in them. I am still unable to load CL or LS worlds. I only get a white screen. This started happening today... but I was able to access them prior to the update. No mods btw removed them all sometime ago... 

I am having this issue as well. I do have rental lots on penthouse lots and elsewhere in the worlds. I was trying to load into a clean save (no rental lots that I have created) but now my game cannot load at all. It crashes on the screen about the early-purchase gifts. 

Thank you!😃 I followed your method and changed the penthouse in the Fashion District back to residential, and after that, the San Myshuno map loaded normally again. You were a big help!

I am a PC user playing through the EA app, and the first thing I did after experiencing this issue was remove my mods folder, run a game repair, and delete the localthumbcache. After reloading the game, I received a blank world map screen when trying to load into either Britechester or Ciudad Enamorada in a save that had a residential rental lot built on a penthouse in both worlds. I am able to load these worlds in a fresh/new save without issue. 

Loading a fresh/new save and trying to build a new residential rental lot on the penthouse in either of those worlds will result in an endless loading screen when I try to return to manage worlds. 

I have uploaded my savefile here. 

Yesterday it was working normally, but when I tried to open San Myshuno today it's been giving me a white screen (like it's trying to load in but can't). I have every world except for Innisgreen, and I'm able to load them just fine. I can't switch to a different world when the white screen is up, but I can exit to the main menu.
I haven't had mods turned on for a while, but I tried removing the folder entirely and clearing the caches, as well as loading into brand new saves and verifying file integrity through Steam, but San Myshuno still isn't loading. I'm assuming this is a bug caused by the latest update.

Same thing happening for me since the latest patch. Really stressing me out, it's affecting a save I've been working on for over two years now.