Ideas

starryreesie's avatar
starryreesie
New Spectator
14 days ago
Status:
Troubleshooting

Error Code 123:1d499f84:2650ae1d

Hi! Last night when playing the game I was re-loading into a lot after being in Manage Worlds and got the message "The game failed to load. Error Code: 123:1d499f84:2650ae1d. It is recommended that you relaunch the game." I followed the instructions and relaunched the game. It didn't fix it. I also tried repairing, and completely un-installing and doing a fresh install. I have tried loading in on a new save, with new Sims and it hasn't worked either. If anyone has had this issue/solved this that would be great!

My game is fully updated, and unmodded. 

4 Comments

  • Hi starryreesie​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

     

  • hi sorry for late response! i got the game to work again (kind of). the issue came, at least I think, from when I was changing the lot type of a lot i built and had a sim own from a small business res lot to a restaurant. I had my sim sell the lot, went into b/b, changed and updated it, and when she re-bought the lot as a restaurant and attempted to load into it, that's when everything happened. I tried re-downloading the lot from my library, changing it completely out of a restaurant, and more but nothing works to fix that specific lot. I CAN play the game, as long as a) i do not go to the restaurant or b) i take any sims to the restaurant. do you still want me to post lastexception files? 

  • crinrict's avatar
    crinrict
    Hero+
    3 days ago

    Restaurants have a few 123 errors so yes, please post the exceptions your getting.

    This can probably be merged if it's related to restaurants (although your number is a bit different)