Ideas

crinrict's avatar
1 year ago
Status:
Under Investigation

[FR] Corrupted Lots/Houses disappear in saves with lots of rental units

Issue

The save game starts to disintegrate itself. Lots start to get deleted, causing endless loading, loading into empty lots.

This happens to save games that have lots of R-rental units in all world.

Information needed

When posting here, please state if you used cheats or mods to up the max.

Similar issues

Please check out this thread for similar issues if you don't use a lot of R-Rentals: [PLEASE READ] Save Game Corruption | EA Forums - 5037272 

 

120 Comments

  • karoschmitz's avatar
    karoschmitz
    Seasoned Veteran
    4 months ago

    This is such an interesting insight!
    I wonder if you can recall or test if this change from residential to the 9-byte rental unit data happens after a specific action related to residential rental functionality. Some ideas I'd think could be factors:

    • Are those 3 neighbourhoods where you have the corrupted lots neighbourhoods where you have residential rentals in the neighbourhood as well?
    • Maybe even the rentals where you potentially used the cheat to have more units per rental?
    • Or could it be that you were building rentals, and then loaded into those other (now broken) lots right after that, which could have maybe had some temporary data in memory that affected those next lots as well?
    • Or were the other (now broken) normal residentials maybe at some point residential rentals in the past, and changing their lot type back to residential didn't work properly? (For example there is a current issue that changing any lot type to residential via the gallery placing action is bugged, and requires the user to deselect and then reselect the residential lot type for it to correctly assign)

     

    Ultimately, after reading your insights, I now think that the root cause in the issue here related to residential rentals is a different one than the one in the other very similar thread, where all neighbouring houses display as default houses (in all neighbourhoods, no matter where I load into), because in the other thread they revert back to their real lot data as soon as i delete a few lots or apartements again. I don't think they would be able to fix themselves again if their data had been altered like you experienced in your example. This issue here seems even more dangerous, as it alters the data permanently. 😥

  • Kweeky's avatar
    Kweeky
    Seasoned Newcomer
    4 months ago
    • Are those 3 neighbourhoods where you have the corrupted lots neighbourhoods where you have residential rentals in the neighbourhood as well?

    Yes and no. In Oasis Springs where I lost nearly every single lot there is only a single Residential Rental (which ironically isn't affected). In Del Sol Valley, I have no Residential Rentals yet all lots there are now empty.

    • Maybe even the rentals where you potentially used the cheat to have more units per rental?

    I exceeded the max rental units per residental rental lot limit once using the cheat briefly in Windenburg before reverting it. Windenburg hasn't experienced any data loss.

    • Or could it be that you were building rentals, and then loaded into those other (now broken) lots right after that, which could have maybe had some temporary data in memory that affected those next lots as well?

    This is a good point, I play rotationally so this is very possible. Interestingly enough FutureSim Labs got nuked though and I've never been there with a sim living in a Residential Rental.

    • Or were the other (now broken) normal residentials maybe at some point residential rentals in the past, and changing their lot type back to residential didn't work properly? (For example there is a current issue that changing any lot type to residential via the gallery placing action is bugged, and requires the user to deselect and then reselect the residential lot type for it to correctly assign)

    I wondered this too, but they weren't previously Residential Rentals. (and in the instance of Oasis Springs, every single lot except the one Residential Rental I have in that world was emptied)

    Finally one additional note is that I lost these lots in August (I was able to confirm by loading earlier saves). So it pre-dates me switching to Memory Boost.

  • These comments are 10 months old and this bug just happened to me today, is this ever going to get fixed? I heard no mention of it from the EA team and this bugs makes playing impossible.. I have empty lots, defaults lots showing and homes being bulldozed......

  • annh1996's avatar
    annh1996
    New Vanguard
    1 month ago

    There have been EXTENSIVE comments from the EA team about the save corruption issue. It shows up in various ways, and they are all being investigated. If you want to help, submit your save.

  • czxlouds's avatar
    czxlouds
    New Spectator
    1 month ago

    I recently bought "FOR RENT" expansion pack, I placed a ready-made rental lot (basegame/no cc/for rent pack) from the Gallery to one of the empty lots in my Newcrest world. I was the one who edited it to become a residential rental. Now, when I play a sim and let it try to buy a residential rental, I click on this specific lot to buy. After clicking on this lot, it just keeps on loading making it impossible to buy it! I'm a realtor in real life so this expansion pack is really a want-need to me, but now it's pissing me off. I no longer can visit, edit, or demolish it at all. It's like a money-wasted buy! This lot specifically doesn't have mods in it so why is it like this?!

  • The fact that this was just put under investigation 2 weeks ago when this has been causing issues for over a year now is actually insane. Fix your game, EA. This is literally killing SAVE FILES which is needed to play the game??? Smh.

  • just want to say this issue is ofc still happening as of march 2026. happens with mods and without. i would share my save file but it literally happens so easily and on so many different unrelated save files that im sure the devs whose job this is can replicate it :)

  • I just had this issue. (03/10/2026) My rental lot disappeared. The lot is a blank slate, as if I bulldozed it and erased the terrain painting. Don't have mods or use the T.O.O.L. mod. Every item on my game, comes from the multiple expansions I have added by paying for them. I do not use Custom Content. So nothing in the game is corrupt or hacked. And I play on PC, with enough storage and ram to handle playing the game and all the expansions from the sims. The lot still shows my renters on the lot. But I can't edit the lot or view the lot info from my household. The rental button say I don't own a rental lot. Lot has been there less then a Sims Week, I took time to save the money and pay the lot and to build the house. No cheats used to pay the lot, only cheat used was the move objects cheat to make the house look more lived in, and full. the lot and file was not backed-up more then just normal saves.

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