Packs showing as deactivated in-game

I just bought Horse Ranch, and it is all downloaded and installed on the EA app. However, when I am in game, I go to the world menu and it says I own the pack, but it is not installed. I have tried restarting the game multiple times, uninstalling and reinstalling, but it doesn't work.

I literally bought the game today and it will not activate, the purchase went through, I've restarted the app, I've repaired the add Ons, I've cleared the cache, i even went through and uninstalled sims 4 and the EA app. Genuinely what else can i do to solve this i just wanted to play with the expansion pack and nothing i have done has worked.

I'm also having this issue but with at least 20 add ons. I've been trying to fix mine for now 4 hours and I'm beyond defeated. 

I downloaded three expansion packs and downloaded them but the game says i still need to install them. I deleted the base game and reinstalled it since my expansion packs would have to reinstall as well and that didnt work either  

I successfully pre-ordered ot, installed it in the EA-app, I cleared my cache, I even tried to restart my game after pulling all my mods from the Mods folder on my PC, and I still can't access the pack.

I downloaded an expansion pack, game pack, and stuff pack in a bundle deal this morning (before the update.) None of the BB items, CAS items, or new world are showing up. When I go to filter and attempt to select any of the three new packs, they appear unchecked and it states that I do not own their content. I reinstalled and redownloaded all of them at least five times each and nothing changes. I closed and restarted the Sims 4 app itself, and the EA app, and neither of those helped either. So, I basically spent money on packs that I cant even utilize or attempt to rebuy with "moola"..... 

Game does not recognize my Hobbies and Businesses pack even though it shows in my library on the EA site. I have uninstalled and reinstalled the pack but my game still does not recognize it.

Commenting to find a solution 

If this is after today's update I found my packs in the Marketplace. They said they were deactivated so I had to activate them and the game then registered them

OMG I just spent the most unhelpful 30 minutes with a support person from EA & this fixed my issue!!  TYSMMMMM