Packs/Worlds showing as deactivated in-game/Not active after purchase

you are a psycho for saying that you fixed a major problem but not how i seriously hate when people do this, i have all my packs missing but nobody wants to help ive spent a day trying to get this to work and have literally been brought to tears. you are wrong you have not fixed this, when i go to "activate them" as you say there is absolutely nothing to do so so please explain yourself

I'm having the exact same issue with Get Together. Is this a new glitch? It seems like a lot of people are dealing with this.

I'm having the exact same issue, I just bought two expansion packs and they are greyed out. When I click on the marketplace option, it shows all my owned add-ons and the two I just bought show "deactivated" in there.  

This fixed it after trying other solutions for an hour! Thank you so much!

This fixed my issue of my 2 new packs, eco lifestyle and horse ranch saying deactivated. Thank you so much for sharing!!

I FOUND A FIX!!!! Go to Marketplace, then to my collection, then click on pack selection on the right hand side.  It'll show all your add-ons.  I checked all of them and it hit confirm (it deactivates all of the add-ons) to deactivated all of them, then I checked on all of them again to reactivate them and now both new worlds I bought today are showing and able to be played on!

I FOUND A FIX!!!! Go to Marketplace, then to my collection, then click on pack selection on the right hand side.  It'll show all your add-ons.  I checked all of them and it hit "confirm" (it deactivates all of the add-ons) to deactivated all of them, then I checked on all of them again to reactivate them and now both new worlds I bought today are showing and able to be played on!

I bought two new expansion packs today after the update and when I initially went on to play in the new worlds, they were greyed out and showed "World not installed yet, go to download manager....." however, this may be a quick fix for that!!!!

How did you activate them? i am having the same issue :(

Ty!!! I had never thought to check the new marketplace for answers.

macmerwin​ I have mentioned how many times here. I showed pics and posted steps. What else can I do?

cleanleen​ I posted this earlier. I hope it helps!

1. Go to "Marketplace"
   2. Go to "My Collection"
   3. Go to "Pack Selection"
   4. Check the box of the pack you want to activate/deactivate and click "Confirm"