[PC/MAC] Cannot sort by pack in build/buy and CAS

I'm not sure what caused it or when exactly it happened, but my pack filters in build mode and CAS are suddenly gone and the only option I see is the base game. I tried repairing the game, removing the only mod I'm using -which is mccc with only the cheats module-, I'm not using any CC, I tried letting the game create a brand new file in documents and running a fresh game, nothing worked. The filters are just not there anymore. All the DLC/packs are okay, the game is running okay, all packs, items are physically in game, but just filters no longer exist. I suppose it can have something to do with language/ strings files in the main folder that the game is installed, somehow something is mismatching with DLC/packs content, like everything is there but somehow, they're no longer properly registered - linked in the files that the game provides text and language and UI, but I'm not sure.

Hello 😊 your report sounds like this one - [PC/MAC] Cannot sort by pack in build/buy and CAS | EA Forums - 13350811

Yes it's exactly that, I saw it but it's been a while since that was posted and there was no help or solution so I made a new post.

You'll need to upvote the bug report already made as it is still a report which has been Reviewed and is awaiting a member of QA to check. 😊

Hello, same problem on PC,  mods and scripts deactivated, version 1.124.55.1030

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

I am 100% sure it has nothing to do with the save files.  I removed the entire The Sims 4 folder that is inside the Documents folder, ran a completely fresh game and nothing changed. It has something to do with core game files. I will send you my saves anyway and a short in game video capture.

Hi Shebnem​, they are asking for affected save files so that it can help them determine what might be causing the issue in the saves of people who are being affected. If it was something in the core game files it would probably be happening to everyone and I can confirm that it's not happening for me.

I know it's not happening for everyone. It's okay. If they can trace something about the problem out of save files that will be great.