Ideas

HotOnions101's avatar
HotOnions101
New Spectator
5 days ago
Status:
Reviewed

Placing lots from the gallery freezes game/endless loading

 

Computer: PC, Windows 10

I am having issues with the game after the February 25th update where trying to use the gallery effectively doesn't work. I am connected to the internet and initially it'll work fine but when trying to use it repeatedly, such as trying out multiple uploaded lots, the gallery will become stuck on the loading screen and won't load anymore lots, and will tell me that it is having issues. I have tried updating my drivers, removing the tray file, removing all mods, and repairing the game but it still keeps happening. These attempts initially worked for a bit but eventually the gallery would freeze again. Any help would be appreciated.

I also recently upgraded my computer so it is possible that it's related to that but as far as I can tell my GPU, CPU and ram is all working as intended. Again, I made sure drivers were updated as I heard that that could cause some issues.

Edit By Crinrict: Adjusted Title

Edit by crinrict

Please see this for more info on Endless Loading: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259 

This thread is specifically for endless loading after placing multiple/random lots from the gallery. The same lots might work in a new save.

If you have the issue for a specific lot in all saves/lots, please use this thread instead: Endless Loading/Crashing when trying to load a certain lot (broken object(s)) | EA Forums - 5037252 

 

7 Comments

  • HotOnions101 

    There's quite a few lots on the gallery that give issues. Can you see a pattern which ones don't work or is it random ?

  • HotOnions101's avatar
    HotOnions101
    New Spectator
    4 days ago

    Sorry for the delay, I noticed it with university housing lots, specifically in the Enamorada world. The gallery seemed to load just fine when placing lots in New Crest, not sure if it's a basegame vs DLC issue. I don't think it's specifically the lot type (though I could be wrong) as the gallery itself just refuses to load at a certain point.

  • alien3creature's avatar
    alien3creature
    Seasoned Vanguard
    4 days ago

    I am also having this issue since the update! PC, vanilla game.

    When I try to place a lot from the gallery (my own lot) the game freezes from manage worlds, and from build mode it wont place the lot but doesnt freeze. 

    This is new since Feb 25th update. Cache cleared and the usual troubleshooting does not resolve (in a new save).

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