Ideas

crinrict's avatar
4 months ago
Status:
Under Investigation

Endless Loading/Crashing when trying to load a certain lot (broken object(s))

Problem

When trying to load a certain lot, the game either crashes or endlessly loads. This particular issue is tied to that building. It causes the same issue on any lot you place it on from the gallery and is tied to the furniture. It usually happens with lots that have objects placed with MoveObjects or T.O.O.L and are placed on top of each other.

This issue has nothing to do with save game corruption. 

There are several issues that cause endless loading. Please see this for more details: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259. 

Determine if this is your issue

KEEP BACKUPS OF YOUR SAVE GAME!

The easiest way to determine if the lot you are trying has this issue is, to load it without furniture. Use the following techniques to do so

  • You're trying to place a lot from the gallery that just crashes/endlessly loads: Place the lot unfurnished
  • The lot is a residential lot: Either move a family in without furniture or move the family in the lot out with all the furniture.
  • The lot is a commercial lot: Try to load it from the map in build mode (see below) and then change the lot type to residential and proceed as above.

If the lot loads after doing this, then this is your issue.

Suggestions for troubleshooting

The process to find the object(s) that are causing the issue is really tedious and you need to make sure it's worth it. Maybe it's easiest to refurnish or use another lot.

  • Try to load the lot in build mode. If that fails, load the lot next to it in build mode and pan around a bit (I have no idea why that seems to work, but it helped me getting crashing lots to load), then go back to the other lot.
  • Once you loaded the house, change it to residential if it wasn't already and move someone in without furniture. Load the lot and check if that works. Take note on how the lot looks. Everything that's still there is not an issue if you were able to load the game that way. Save this under a new name. You might need to refer back to it.
  • Go back to the save with furniture and try the loading again. This time just delete the house. You can grab it to move around and then delete it. Check again if the problem is gone. If not, the issue is outside, if so, the problem is the house (it could theoretically be both but for now assume it's not. To be sure, you can delete everything BUT the house and see if the problem still occurs).
  • Once you know if it's the house or the outside, you can start searching.
    • Outside: Delete one half of the lot, then test. Then test the other half. Then do half of the half until you find the object or object group. Depending on the amount of objects used, it could be easier to just delete a whole structure. Up to you.
    • Inside: Delete floor by floor and then room by room to find the room that contains the faulty item. Then go from there.

8 Comments

  • yeah i do have this exact problem, but i can't even edit the lot as it's the scientist lab from get to work lmao. no way to get to it from manage worlds.. i literally had to transfer all my sims to a fresh savefile where all their relationships are deleted again....

  • my family lived in this house at the time of the release of the add-on for rent. after downloading the add-on and logging into the game for the first time, my family immediately crashed, the game crashed, and after trying to enter this site, there has been an endless download. I tried to upload this house in a new clean save and it's still an endless download.

  • karoschmitz's avatar
    karoschmitz
    Seasoned Veteran
    3 days ago

    I have this one too with some lots:

    This issue started with the For Rent patch. I had 2 computers, 1 on For Rent patch and one on the patch before that, both with the exact same save file. Some of my lots that were already in my world, were consistently crashing / endlessly loading only on the For Rent patch, and were without issues on the pre For Rent patch.
    Luckily I tested all my 300+ lots and was able to delete those that now had issues, before updating my main computer to the latest patch, without losing this save file's lot slots forever.

    One of the lots it happened to had lots of litte water emitters, partially stacked, and I read it might be the cause, but even removing all emitters and the pool did not fix the lot. Removing all furniture could potentially fix it but there was no point in trying such a lot, as I'm not a builder that can replicate the beauty that was there before. I have other lots with emitters stacked and those are not breaking..

    Additionally: Every now and then I have a lot in my worlds that was working perfectly after For Rent patch, and when I load into it from World mode into build mode, after having been on the lot in live mode some days before, it now crashes or endlessly loads. Something seems to be possible in live mode that breaks a lot afterwards. And often these lots then can't be bulldozed as it endlessly loads after you try to leave the lot post bulldozing. 
    For me it once happend with a retail and once with a gym. Both working correctly last year, and then suddenly after going to the gym / visiting this retail, they couldn't be loaded or loaded out from anymore. In the case of the retail it only broke as soon as I moved 1 piece of item in build mode, any item, then it was endlessly loading on exiting to manage worlds.

    I also experience this issue when placing lots from the gallery, most often these are lots that are huge, like churches / castles, but I also had it happen with smaller lots. (This is independent from it randomly happening after placing several lots after another - this issue here is for very specific lots that can be reproduced each time i try to place them).

    Hope this experience helps debugging the issue.

  • This issue has affected me as well. Some lots can be replaced after several attempts with endless loading screens, while others cannot be changed at all. One such lot is the Provincial Chapel by PlumbobKingdom. I can enter it in Build Mode, but I can’t exit or replace it—it just gets stuck in an endless loading screen. Even trying from the world map doesn’t work.

    I’ve spent a lot of time working on my save, and I can’t sleep peacefully because of the broken lots.

  • AkennArt's avatar
    AkennArt
    Seasoned Traveler
    18 hours ago

    I'm having this issue with Cuidad Enamorada.  I can load into other lots in other worlds, but that world specifically has been giving me issues, particularly the 30x20 lots.  I removed all my mods and tested twice (clearing my cache files in between), and still got the endless load screen.  Just five minutes prior I was able to load into lots in Selvadorada with all my mods installed, so for me this appears to be specific to Ciudad Enamorada.

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Loading/Crashing when trying to load a certain lot (broken object(s))","id":"message:5037252","revisionNum":2,"repliesCount":8,"author":{"__ref":"User:user:21971"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Idea:board:the-sims-4-bug-reports-en"},"conversation":{"__ref":"Conversation:conversation:5037252"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5037252"},"body":"

Problem

\n

When trying to load a certain lot, the game either crashes or endlessly loads. This particular issue is tied to that building. It causes the same issue on any lot you place it on from the gallery and is tied to the furniture. It usually happens with lots that have objects placed with MoveObjects or T.O.O.L and are placed on top of each other.

\n

This issue has nothing to do with save game corruption. 

\n

There are several issues that cause endless loading. Please see this for more details: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259. 

\n

Determine if this is your issue

\n

KEEP BACKUPS OF YOUR SAVE GAME!

\n

The easiest way to determine if the lot you are trying has this issue is, to load it without furniture. Use the following techniques to do so

\n\n

If the lot loads after doing this, then this is your issue.

\n

Suggestions for troubleshooting

\n

The process to find the object(s) that are causing the issue is really tedious and you need to make sure it's worth it. Maybe it's easiest to refurnish or use another lot.

\n","body@stringLength":"4551","rawBody":"

Problem

\n

When trying to load a certain lot, the game either crashes or endlessly loads. This particular issue is tied to that building. It causes the same issue on any lot you place it on from the gallery and is tied to the furniture. It usually happens with lots that have objects placed with MoveObjects or T.O.O.L and are placed on top of each other.

\n

This issue has nothing to do with save game corruption. 

\n

There are several issues that cause endless loading. Please see this for more details: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259. 

\n

Determine if this is your issue

\n

KEEP BACKUPS OF YOUR SAVE GAME!

\n

The easiest way to determine if the lot you are trying has this issue is, to load it without furniture. Use the following techniques to do so

\n\n

If the lot loads after doing this, then this is your issue.

\n

Suggestions for troubleshooting

\n

The process to find the object(s) that are causing the issue is really tedious and you need to make sure it's worth it. Maybe it's easiest to refurnish or use another lot.

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Endless Loading/Crashing when trying to load a certain lot (broken object(s))","moderationData":{"__ref":"ModerationData:moderation_data:11916042"},"body":"

yeah i do have this exact problem, but i can't even edit the lot as it's the scientist lab from get to work lmao. no way to get to it from manage worlds.. i literally had to transfer all my sims to a fresh savefile where all their relationships are deleted again....

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my family lived in this house at the time of the release of the add-on for rent. after downloading the add-on and logging into the game for the first time, my family immediately crashed, the game crashed, and after trying to enter this site, there has been an endless download. I tried to upload this house in a new clean save and it's still an endless download.

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I have this one too with some lots:

This issue started with the For Rent patch. I had 2 computers, 1 on For Rent patch and one on the patch before that, both with the exact same save file. Some of my lots that were already in my world, were consistently crashing / endlessly loading only on the For Rent patch, and were without issues on the pre For Rent patch.
Luckily I tested all my 300+ lots and was able to delete those that now had issues, before updating my main computer to the latest patch, without losing this save file's lot slots forever.

One of the lots it happened to had lots of litte water emitters, partially stacked, and I read it might be the cause, but even removing all emitters and the pool did not fix the lot. Removing all furniture could potentially fix it but there was no point in trying such a lot, as I'm not a builder that can replicate the beauty that was there before. I have other lots with emitters stacked and those are not breaking..

Additionally: Every now and then I have a lot in my worlds that was working perfectly after For Rent patch, and when I load into it from World mode into build mode, after having been on the lot in live mode some days before, it now crashes or endlessly loads. Something seems to be possible in live mode that breaks a lot afterwards. And often these lots then can't be bulldozed as it endlessly loads after you try to leave the lot post bulldozing. 
For me it once happend with a retail and once with a gym. Both working correctly last year, and then suddenly after going to the gym / visiting this retail, they couldn't be loaded or loaded out from anymore. In the case of the retail it only broke as soon as I moved 1 piece of item in build mode, any item, then it was endlessly loading on exiting to manage worlds.

I also experience this issue when placing lots from the gallery, most often these are lots that are huge, like churches / castles, but I also had it happen with smaller lots. (This is independent from it randomly happening after placing several lots after another - this issue here is for very specific lots that can be reproduced each time i try to place them).

Hope this experience helps debugging the issue.

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This issue has affected me as well. Some lots can be replaced after several attempts with endless loading screens, while others cannot be changed at all. One such lot is the Provincial Chapel by PlumbobKingdom. I can enter it in Build Mode, but I can’t exit or replace it—it just gets stuck in an endless loading screen. Even trying from the world map doesn’t work.

I’ve spent a lot of time working on my save, and I can’t sleep peacefully because of the broken lots.

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I'm having this issue with Cuidad Enamorada.  I can load into other lots in other worlds, but that world specifically has been giving me issues, particularly the 30x20 lots.  I removed all my mods and tested twice (clearing my cache files in between), and still got the endless load screen.  Just five minutes prior I was able to load into lots in Selvadorada with all my mods installed, so for me this appears to be specific to Ciudad Enamorada.

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