[PS/XB] Cursor is missing

I am using PS5. I have all updates & obviously no mods. All DLC are installed except Star Wars. Having an issue when I go to CAS, specifically when I try to edit pets... the free roaming cursor will vanish. Hitting the left joystick to bring up the controls menu & then closing it will bring back the button select highlights, but not the free roaming cursor. Even at this - clicking the "done" checkmark has no effect. Changes cannot be saved. Clicking the "x" and leaving without saving is the only way to exit CAS. Once back in live mode gameplay, the free roaming cursor reappears and items/sims can be selected. However, clicking an item/sim causes the cursor to vanish again and will not produce command options. At this point, restarting is the only option. If I bring up the game options to try and save first, I can access the options menu and bring up my save files. But when I actually click "save" nothing happens. I am forced to restart without saving, thus losing any progress since my last save. Otherwise, I have no control over the game.

I'm on PS4 and having this same issue. 

So many issues since latest Update I'm done playing until their fixed. This is ridiculous! Either overhaul the entire game and bring up to current tech instead of trying to marry new and old code or just start over from scratch. Every update breaks the games rather then fixes it so what's the point anymore!

Whenever I enter CAS now, as soon as I click anything my cursor disappears and I can never get it back therefore I can't do anything. When I open my game menu in CAS I can't get off of it either, meaning after hours of progress in CAS the only way I can get out of it is exit to my XBOX homepage, the game wont even let me exit to main menu so I have to reload the game which for me literally takes 20 minutes??? CAS also says im in a tutorial when im not - meaning I can't get any access to the gallery or ANYTHING else!!!!

I use an Xbox one and on the menu screen to resume the game, my controller won’t let me move the curser or snap to any button the menu, I hear the sound, just not seeing it. But if I use my mouse and keyboard connected to the console, the curser works just fine on the menu. Now as for in game, my mouse randomly starts zooming in and I can’t fight it to zoom out, yet using my Xbox controller, it works perfectly fine in game. Please help or fix!

I can’t locate cursor. It will allow me to click stuff but I can’t see what i’m clicking. It has been going on for days. I’ve tried everything from resetting to reinstalling game. Also everything else they said to do, nothing is working 

Sims 4 on ps5 is not working. When i'm in the game the small white arrow that help us touching stuff isn't there so i can't play. Same as when i make new sims the whole thing just stopped working ...

I'm unsure if I'm doing something wrong. But I don't have a curser to select my sim to change outfit. No other form of curser. And in build mode unable to stretch resize anything. It's rather frustrating. I haven't played for a long while. So unsure if it's me doing something wrong 

Every time I’m in live mode my toggle cursor is just invisible so plz lmk if you find a solution 🙏

Where is the cursor for the cas in sims 4 on the ps5 i have to spend time spinning the analogue stick slowly until the correct section on my sim lights up what is going on?

This is still and issue with my Playstation 5.

I am actually pissed cause I'm a content creator I've had to put my whole schedule on hold especially when the new pack drops tomorrow, all because i can't do anything in sims rn I can't build or anything. 

Which means I can't make any freaking content 😭 i am seriously starting to get upset I've spent over $800 AUD on sims for this to just stop me from being able to play.