My sims either won't follow a command (just stand there) or they "do" it without actually moving. For example, they will go to sleep without getting into bed. I've linked to a video to better explain. As you can see from the video this is without mods/cc installed. I play on an M1(2020) Mac.
Edit By Crinrict: Adjusted Title fit the old fixed version of this
For the C drive it tends to fill up pretty quickly due to it only being 118GB in total!! I can't afford to upgrade to a laptop with a bigger hard drive sadly.
I'll do the graphics driver thing and report back.
Edit: So I tried that and removing some packs suggested in the bug thread and neither worked. I'm still encountering the issue. I'm also pretty sure its the same issue as the thread you posted after reading through it a bit.
I am experiencing the same issue. Tried to debug sim but they still won’t move.
I'm kinda glad this glitch is reserved to a single pack, but I really hope there's a fix made soon. I bought Get Together for the building items, so I guess I gotta play without those for now. I'll test playing without Get Together tomorrow and see if there's any improvement.
Bri423 To provide saves, you'd need to upload them to a third-party filehosting site (Google Drive, Dropbox, etc.) and post the link. Multiple saves should be zipped together.
However, before you do that, I'd like to see a lastexception, if you have one. There's a different bug report that started out pretty generic when it was posted but now has a few identical LEs attributed to it. The files would be in Documents > Electronic Arts > The Sims 4, and it's best to delete any you have and let the game generate new ones.
To provide a lastexception, open the file, delete its first line of text, and attach it to a reply. Or you can copy the text and paste it into a reply.
This is the thread in question, by the way:
Sims are not moving/Freezing/Animation problems (Patch 1.112) | EA Forums - 11849452
If you'd rather have a look yourself, this is the relevant string in the LEs:
AttributeError: 'Constraint' object has no attribute '_enforce_social_group_routing_surface'
Feel free to just post in that thread with your information if you prefer and if your LE includes that string.
DominoBean21 Your issue and lastexception look like this:
Sims are not moving/Freezing/Animation problems (Patch 1.112) | EA Forums - 11849452
There are a couple other new-ish LEs in the thread with the same error as yours has.
However, before I merge your posts into that thread, I wanted to point out a couple of issues I see in your dxdiag. The first is that your C drive is very low on space. It's not necessarily critical yet but could be just low enough to cause problems in Sims 4 or other intensive apps. So please move whatever you can to the external drive.
The other issue is that your graphics driver is crashing frequently. While there's a slightly newer driver available, I would suggest doing a clean uninstall and reinstall just to be thorough. Here's how:
You can find the newest driver, dated March 28, here:
My Sims won't do anything, they just stand there.
I have repaired the game, I don't use CC, and I have "reset" my sims....
please help.
It actually won't even let me DM you the saves. All I can do is copy and paste. That is it. I guess I can't help you any further. I'm sorry.
C:\Users\blane\OneDrive\Documents\Electronic Arts\The Sims 4\saves\Slot_0000000a.save
C:\Users\blane\OneDrive\Documents\Electronic Arts\The Sims 4\saves\Slot_00000009.save
C:\Users\blane\OneDrive\Documents\Electronic Arts\The Sims 4\saves\Slot_00000007.save
C:\Users\blane\OneDrive\Documents\Electronic Arts\The Sims 4\saves\Slot_00000006.save
C:\Users\blane\OneDrive\Documents\Electronic Arts\The Sims 4\saves\Slot_00000008.save
These are all my saves that I didn't delete. I looked at the thread you suggested to post into, it said "not this issue: sims not responding to commands. Stands around doing nothing." So, I figured I'd post here. Not sure what you all can do with them. I deleted most of my new saves. I included old saves it began with as well. Revo I was able to uninstall the game. I uninstalled EA app as well. I rebooted. It still had my previous saves on there even though I deleted every file associated with it. My very last save (The top one) froze at 5 pm sim time. The others it was 2 pm/am. Didn't matter as long as it was 2. I have tried to be as specific as possible to help, and I genuinely do not know how to be any more specific. I LOVE this game. I have played it since the very first one came out. Never have I experienced anything like this, and it is frustrating. This is my comfort game. I just really want to play it. My report hasn't changed since the last time I attached it. I'm lost. I do not want to reboot my computer for the 3rd time. I just want to play. If there is another way to post the saves, let me know. The thread did confuse me a little bit.
The exact same thing has just started happening to me. Removing mods and cc, clearing cache, repairing the game, etc. does nothing.
Okay I tried refreshing without moving anything back in and I'm still encountering the issue. I've attached what you requested below.
The Sims Team
