[XB/PS] Console crashing after update 2.13

Im playing on console so I have no mods or CC, since I bought the Enchanted by Nature pack and installed the update, the game becomes unresponsive after around an hour of playing in build/buy mode. Selection and placement buttons become unresponsive, when switching to live mode the sims are frozen, and the game is unable to save. It happens every time so I can't currently play the game.

Im playing on console so I have no mods or CC, since I bought the Enchanted by Nature pack and installed the update, the game becomes unresponsive after around an hour of playing in build/buy mode. Selection and placement buttons become unresponsive, when switching to live mode the sims are frozen, and the game is unable to save. It happens every time so I can't currently play the game.

Hello,

I'm playing on ps5 and every time I want to save, the game crashes and I lose all my progress. I can't enjoy the new expansion or anything else. I'm tired and disgusted with the whole thing. I've already made all the recommendations (reinstall etc). Nothing works. I'm desperate here. Impossible to play on PS5 at the moment. I don't know what the sims team has been doing for so long... If anyone plays on console and has any tips on how to get around this, please let me know... It turns off the desire to play or buy future packs.

It crashed every few minutes, had to start a new save and it worked... now it doesn't crashes but had to start all over...

Same here 

I've been having an issue with the sims 4 taking so long to open I get an error message to close it, wait 10 seconds, and try again. None of my other games have this issue and it's not because of my internet. Do I need to Uninstall and reinstall it? I'm playing on an Xbox series x qnd been having this problem for a week now.

Omg, that's terrible, think I would cry then delete the game 

Hi the game has been freezing every 10 seconds and making it difficult to play

If you are on a console and have ALL the DLC, then I can understand why you're having so much of a hard time.  One of the things they tell console players is that if they are using too many of the DLC assets at one time, the game will have difficulties.  All that stuff you bought for the game?  The official company line is for you to use less of it at a time to be able to "enjoy" your game.  

This is basically what my biggest issue with all this is.  They want us to buy new expansions and game packs, but the more we add, the more console versions become unstable.  Worse, if you haven't come on here and found their 'recommendations to console users', you wouldn't even know to be wary of buying too many add-ons

As it is, I was already being very picky about what new expansions I bought, as anything new could significantly impact my game's ability to run.  Now, I have decided that I will not buy another thing until something is done about this little fault in the console version.  Which is sad, because there are several expansions I would really like to have, but they aren't worth having the game become unplayable.

They are already losing hundreds of dollars of my money over their unwillingness to proper acknowledge this.  If more console players also start boycotting buying new DLC and they start losing thousands of dollars in sales, they will finally properly address this issue.  Until it truly impacts them financially, they won't feel the need to properly act.

Hi, 

I’m wondering if anyone else who plays on PS5 is having crashing issues after the recent update? My game allows me to go into it and play briefly before it crashes and an error message about “something went wrong with this application” pops up. I have no other save files in the game, and it allows me to save the current one but then a few seconds later completely crashes. I’ve restarted my PS5 and have attempted to play it with the same thing happening. I have all the expansion packs installed except for the latest 3, and on console can’t install mods or CC so that wouldn’t be the issue.  

if anyone has found a solution to this could you please let me know? Any help would be greatly appreciated.