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Games dont work, support wont contact me?
Hello, i purchased The Command and Conquer Collection on December 26th 2012. I downloaded the games right away and noticed that the 4 games id like to play the most do not work. Command and Conquer 3 and 4, Red Alert 3. and Generals/Zero Hour. I contacted Origin help via the Live Chat feature on 12/28/12 about the issue. Chat transcripts below: info: Your approximate wait time is 1 minute. info: Your approximate wait time is 1 minute. info: You are now ready to chat with Mayank. Mayank: Thanks for contacting EA Help! My name is Mayank how may I help you? you: Hello, i purchased the command and conquer ultimate collection and a lot of of the games wont work. you: command and conquer 3 tiberium wars and its expansion, also command and conquer red alert 3 and its expansion. Mayank: Can you please elaborate your issue, so I can try my best to help you out? you: i looked up the issue on the origin forums and found the following thread,http://forum.ea.com/eaforum/posts/list/45/7467005.page you: i try to launch the game, it brings up a window for me to choose original or expansion, no matter which of the 2 i click on, the splash screen comes up for ~10 seconds then closes you: then nothing happens Mayank: 1. Right-click the game's shortcut available on your Desktop and choose Properties. 2. In the Properties Panel, click the Compatibility tab. 3. Place a check in the Compatibility Mode checkbox. 4. Select Windows XP (Service Pack 2/3) in the drop down list. 5. Click Apply and then Ok to save your changes. you: I have tried that you: It doesnt work. Mayank: In order to best troubleshoot your issue, I would need to take a look at your system information. To provide me your system information, you would need to run “Directx Diagnostic tool” by following the below given steps: - • Go to Start Search. • In the box, type the following: dxdiag • Click "OK" • Click the "Save All Information" button on the first screen of the application. • Then on top of the "Save As" box that pops up, select Desktop (if it's not set to save there already), then click Save. • Once you have saved the file, please let me know once it is done. you: Ok it is saved to my desktop Mayank: Okay, please provide me the following information out of that : Processor Memory Card Name Dedicated memory Driver Date/Size you: Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz you: Memory: 8 192MB RAM you: Card name: AMD Radeon HD 6900 Series you: Dedicated Memory: 2030 MB you: Driver Date/Size: 9/27/2012 19:41:40, 1120768 bytes Mayank: Thank you for providing the information. Mayank: 1. Click on Start 2. Click on Control Panel 3. Click on the "View By" option and select the Icon view (large or small options give the same information) 4. Select User Accounts (it should open into the account of the user who is currently logged in) 5. Click on the bottom-most option, which will be "Change User Account Control Settings" 6. Adjust the slider to the bottom-most option 7. Accept the changes 8. Restart the computer you: How do i reconnect to this chat after i restart Mayank: Well you can contact us back with this case #07064578. info: Your chat transcript will be sent to * at the end of your chat session. info: Your approximate wait time is 0 minute. info: You are now ready to chat with Mayank. Mayank: Thanks for contacting EA Help! My name is Mayank how may I help you? you: Hi i was just speaking with you, case #07064578. you: i have turned off UAC and restarted. you: Just tried launching the game and it still doesnt work Mayank: Have you tried running the game and Origin as Admin? you: Yes Mayank: okay. you: I have also deleted and re downloaded the game with no success. Mayank: I'm escalating your issue to senior support and they will contact you through e-mail at * you: Okay, thank you. you: is there a time frame on when they will be contacting me? Mayank: they will get back to you as soon as possible. you: Okay, thank you. info: Your chat transcript will be sent to * at the end of your chat session. It is now 11 days later and i have still not been contacted by this "senior support". Found this thread of someone with a similar issue. http://forum.ea.com/eaforum/posts/list/45/7467005.page None of the solutions there have worked for me. Any help would be appreciated. [Email address removed by CM. EA_Claus]510Views0likes1CommentC&C RIVALS LOGIN ISSUE USING GOOGLE ACCOUNT
Hello, I am writing to report an issue with C&C Rivals. I recently logged in using my Google account on a new device, but the game is not loading. I have already attempted to resolve this by linking my EA ID to my Google account on the EA website, but the game still fails to load. When I checked my account information on the EA website, I found that the "Persona ID" field is empty and cannot be edited. Could you please assist me in resolving this issue as soon as possible?15Views0likes0CommentsTiberium Alliances World Championship Server 2025 starts November 20th!
Hey Commanders, It is time for a new World Championship Server! Prepare your troops and fight with all your forces. Are you ready? World Championship – World Setup Slots for 5000 players but a larger world size (800x800) Fixed starting layout for the first base Open only to players that completed the endgame at least once Forgotten Attacks, active morale malus Max player level is 65 Double amount of POI increased level of guardian bases to level 50 No Repair Time Bundles for sale The WCS 2025 will launch on November 20th, 17:00 UTC. World Championship – Layout Now it is your turn! You will be able to choose the starting layout for this year’s WCS! Vote for your favorite layout by liking the respective screenshot. The layout with the most likes wins! The voting ends on 30th October 2025. World Championship – Prizes 1st alliance to complete the Endgame receives: 100 € worth funds package A digital copy of an EA developed and released game of your choice (PC only) Custom WCS 2025 Badge 2nd alliance to complete the Endgame receives: 50 € worth funds package Custom WCS 2025 Badge 3rd alliance to complete the Endgame receives: 30 € worth funds package Custom WCS 2025 Badge Prices are granted per alliance member. We are looking forward to a fierce competition and wish all commanders the best of luck and success. May the best alliance win!233Views0likes0CommentsWorld Championship Server 2025 - Start Layout Vote
Hey Commanders, For the upcoming World Championship Server 2025 we want to give you the opportunity to vote for the layout of the base everybody is going to start with. Like the post with your favored layout to make it the starting layout for the World Championship Server later in November. The vote will conclude on October 30th 11:00 a.m. UTC. See you on the battlefield, Commanders!259Views0likes3CommentsHow i think the WCS should be played
For many years i have felt that the world champ server is hardly a world champ server, firstly, the same guys team win every year regardless of how many try to kill him, so its a 1 horse race and EA don't care as long as they get paid, but anyway, a champion sever should be a normal non malus world that is completely unfundable with each player have 300cp and 2days12hrs rt cap as standard and pup pvp rules back to how they were when this game was at its best. after all its not a true championship if the game aint even, no pay to win, i know EA won't ever do this cos they all about the dollar and not the players but worth a try lol71Views3likes1Commentcan't run Command & Conquer 3
"Hello, I am writing to report an issue I'm experiencing with Command & Conquer 3 which is part of my Command & Conquer™ The Ultimate Collection through my EA Play subscription. I've noticed that most other games within "The Ultimate Collection" are working without any issues. However, when I attempt to open Command & Conquer 3, it consistently asks me to enter my email and password, despite the fact that I am already logged into the EA app. Furthermore, even when I enter my correct EA account credentials (username and password), the game rejects them, stating they are incorrect. Please note that my EA Play subscription is currently active and valid. Could you please assist me in resolving this specific issue with Command & Conquer 3? I am unable to play it due to this persistent login problem. Thank you for your time and assistance."112Views1like7CommentsAnother bug in PTE?
Hi EE_kalyn : I was reviewing the PTE map when I noticed a player who had been destroyed, and when I looked at information about another player, I found that clicking on their base displayed information about their alliance. I cannot find that alliance in the list of alliances, and when I click on the alliance name, information about another alliance is displayed, where it was before. Is this a one-off error or is it something unusual with the server? https://prnt.sc/uSWND89V7UNy If you click on the base: If you find him in rank list:43Views0likes2CommentsCommand and Conquer Rivals: Game progress loss
Hello guys! I really need your help! I reinstalled the app Command and Conquer Rivals, but my main account (#MpGgPpr3) is not popping out during the initial set up, only the second one is showing up (where my name is Mr.X). My main account was linked to [edit: email address removed]. I am 100% sure! Could you help me to recover it? Or give me email of EA branch who could help me with it? Thank you.Rip Off Funds
I would like to NO why on my Old Account iam Paying £29.99 for 50k of Funds. And having set up a 2nd account Today. The Same £29.99 buys me 90k of Funds. Thats a Disgrace and a Blatant Rip Off. Thats a real good way of Rewarding a player thats been playing this game for 10 Years maybe longer. I have brought Loads of Funds and Today i have found out that i have been being Ripped Off.33Views0likes2CommentsStrange behavior of losing a POI
Hi! Mundo19 Spain - (https://cncapp07.alliances.commandandconquer.com/297/index.aspx?langPreferred=es_ES) While reviewing the alliance POIs on a world I'm playing in, I found that two POIs had gone missing. One is fine; I've recovered it, but the second is very strange. The POI report indicates that we've lost it, but if I go to it, it appears surrounded by the influence field of a teammate's base. And if you click on the POI: No alliance has the POI. 8-O If it's within my alliance's sphere of influence, shouldn't it be a POI held by my alliance?135Views1like6CommentsCensorship/gameplay settings
i seen another post about this but the issue still is unsolved so here we go again Firstly forcing censorship is actually fascist and last i checked we were not living under fascist rule, well not officially, there was always a setting in game giving us an option to filter such words out so why add more i ask, this sort of thing is spreading throughout the game world, call of duty now uses ai to record and monitor every word we say, its out of control and makes playing games way less fun, we should not be teaching our young to grow up weak and afraid and this is what happens, i mean grown men now cry when you speak direct to them its madness, we a forced to walk on eggshells now, how is that fair? rant aside when you click game options and slide to the gameplay part you will notice the box that says apply settings is raised and blue as if you changed a setting and had not clicked apply, if you click it you will see on left side panel that notifies when a player is launching an attack it refreshes that when you click the apply button but the settings do not change and when you reload the game go back to settings you will see that its the same, the apply button appears to not have been clicked again, now for me there is no words censored in alliance or global chat at any time but in the mailbox even the name peter is replaced by hashtags, very frustrating indeed, now EA don't be banning me for speaking my mind here, this is a forum and we are allowed to say what we wanna or need to say, after all we pay you lots of money to play this game, how about treating us like paying customers for once.81Views0likes3CommentsPetition for EA to listen to the fans and make Command and Conquer Generals 2
Petition for EA to listen to the fans and make Command and Conquer Generals 2 plus as many expansions as possible with unlimited units and Brutally hard armies again for you and your friends to try and overcome....just like in the old days where there would be too many units and the game would crash. Everyone get on this in the forum here and Vote for this to happen and comment on this post!!!!1.1KViews3likes2CommentsOlder servers?
Just came back what happened to my data? My account seems to have been wiped clean.Solved72Views0likes2CommentsFortress Retaliation
After fortress is killed, and fortress and all guardians respawn, it was my understanding that those players that killed the fort could move back into center to help the next alliance. However, all players that move back into center are still being targeted. Anyone know what's causing this? I didn't see a patch where this was updated. -L2K102Views0likes2Comments- 71Views0likes1Comment
why is EA ignoring complaint posts
so now i posted about an issue and someone else also posted and yet no response and no fix. so again EA when i go to the in game settings and scroll over to "gameplay" settings, the apply button is raised to indicate a setting was changed but i had not applied, i click this and nothing happens, this would be connected to the issue with the game censoring out words in direct mails, please fix this issue and in future stop trying to censor everything. Thank you.63Views0likes1Comment
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