Recent Discussions
MUT Squads QB switching at snap
Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID? Date/time issue occurred Aug 23 11pm What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? MUT Squads Summarize your bug When snapping the ball the QB switches to either the Defense or HC user. How often does the bug occur? Occasionally (10% - 49%) Steps: How can we find the bug ourselves? Play squads in MUT. I've been using Miami Playbook. What happens when the bug occurs? Forces Def or HC user to be QB and causes lots of disruption to play What do you expect to see? It should always be the Offensive player as QB and the other 1 or 2 players playing other positions. Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox One X What is your gamertag/PSN ID? jaytig Date/time issue occurred Recurring What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? MUT Squads Summarize your bug Randomly switching QB to defense or head coach in both 2v2 and 3v3 modes. How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? In squads What happens when the bug occurs? Makes game crap What do you expect to see? Better gameplay Solved3.4KViews12likes81Comments
How do I report a bug in Madden NFL 25?
Hey, Madden NFL Community. Thank you for taking a moment to fill out a bug report! This forum board is a helpful place for both our Customer Support staff and Madden development team to spot issues you might be seeing in Madden NFL 25. Before you submit a bug report, please use the search bar and look for key words related to what you're seeing. An example of a key word could be "freezing," or the name of a Challenge, Set, Pack, etc. If someone already reported the bug you're seeing, please reply to their thread and hit the "me too" button under the original poster's message. It's easier for us to keep track of reports when they're all in one place. To help make sure your post is in the right place, let's go over the difference between a bug and a technical issue. Technical issues are problems that can often be solved with some troubleshooting. Connection and installation problems are some pretty common technical issues. Examples below should be posted on the Technical Issues board Connectivity (disconnections, lag, unable to access account) Account issues, change email/password/security question etc. Account action/banned Trouble installing the game Bugs are problems you can't fix by yourself or with the help of our support team. We'll usually need to replicate the issue ourselves, then we can start working on a fix. Sometimes a patch or update to the game will be needed to apply the fix. Here are some examples: Audio Problems Crash/Freeze Exploit Gameplay It's important to be as specific as possible when submitting a bug report. We're looking for the following details: Fill in all the fields in the bug report form Description: Include the date/time it happened Include the name of the Challenge/Game Mode/Set/Player that's giving you trouble Let us know what sort of troubleshooting you've already tried on your own If you can include screenshots or video clips of the bug in action, that's helpful! Thanks for reading and for your help making Madden NFL 25 a smoother playing field!EA_Kent6 months agoCommunity Manager4.7KViews8likes0Comments
MUT Gametime NFC Packers Challenge Broken!!!
Product: Madden NFL 25 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your gamertag/PSN ID? Lonnydgnc Date/time issue occurred 9/17/2024 What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? Solo Challenges Summarize your bug Game requires - Scoring a passing TD this drive & - Scoring a passing TD and make a field goal this drive I can’t score a TD and kick a field goal in the same drive. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? MUT Gametime challenges What happens when the bug occurs? Failed challenge What do you expect to see? Remove second requirement Product: Madden NFL 25 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your gamertag/PSN ID? Lonnydgnc Date/time issue occurred 9/17/2024 What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? Solo Challenges Summarize your bug. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Go to the Gametime Challenges in MUT What happens when the bug occurs? Failed Challenge message with no way to complete What do you expect to see? Remove the second requirement 1.7KViews7likes9Comments
Unable to join game session. Players not on latest game version. Happened in Aug
Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID? Kylelaxpro Date/time issue occurred 10/16/2024 What type of issue do you have? Gameplay Which mode has this happened in? Superstar Summarize your bug Unable to join game session. Players not on latest game version. Happened in August too How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Superstar ko mode What happens when the bug occurs? My friend can’t join What do you expect to see? For him to be able to play since we’re on the same game Unable to join game session. Players not on latest game version. Happened in August too…. yall fixed in but now after this update it’s back again..!!!5.9KViews6likes130CommentsDraft Classes Don't Download In Creation Center
Product: Madden NFL 25 Platform:Xbox Series S Please specify your platform model. Microsoft Xbox Series S What is your gamertag/PSN ID? Date/time issue occurred 8/13/24 What type of issue do you have? Gameplay Which mode has this happened in? Franchise Mode Is your Franchise league a Cloud save or Offline save? Offline What is your Franchise League Name? N/A Summarize your bug When you go to creation center you can download draft classes and they say 100% downloaded, and even show in the my downloads section there where you can rate them or report them. But when you go to your files nothing is there. Also when you try and select a draft class file in Franchise, there are none to choose from. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Download a draft class then go to your files to manage them and nothing exists What happens when the bug occurs? Nothing What do you expect to see? the downloaded file When you go to creation center you can download draft classes and they say 100% downloaded, and even show in the my downloads section there where you can rate them or report them. But when you go to your files nothing is there. Also when you try and select a draft class file in Franchise, there are none to choose from.SolvedLanijoon6 months agoSeasoned Novice1.9KViews6likes35Commentssuperstar showdown nonstop crashing
Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID? bumper chin Date/time issue occurred 1/9/2025 What type of issue do you have? Crash/Freeze Which mode has this happened in? Superstar Summarize your bug superstar showdown crash during intro and outro of superstar showdown. sometime on liading screen going into it. How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? just play showdown for about 5 matches. What happens when the bug occurs? crash. all the way to xbox dashboard What do you expect to see? no crash. wont stop crashing on showdown. and everytime i crash it counts as a loss in the new rank system. ive got 40 crashes in last 2 days474Views6likes32Comments
Unintended Dropback
Product: Madden NFL 25 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your gamertag/PSN ID? Swolosimo Date/time issue occurred Since the October 16th Patch Update What type of issue do you have? Gameplay Which mode has this happened in? Play Now Summarize your bug After the most recent patch update, many plays now force the QB to drop-back 7+ yards. I assume this change was made to remedy the effectiveness of undercenter rollout offenses, but unintentionally affected plays like Tight Doubles Shot Fade Cross and Gun Bunch Steelers Cross. There are many other plays where this is the case but these are the two I am most aware of. Before the patch, you were able to cut these drops by pressing the left trigger or holding the left stick up, this is no longer the case and makes these plays unusable. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Call Tight Doubles Shot Fade Cross or Gun Bunch Steelers Cross What happens when the bug occurs? The quarterback is forced to take a 6-7 yard dropback. What do you expect to see? You should be able to cut this drop back to a traditional 5 yards. I have explained this issue with a gameplay example in the video linked below: https://youtu.be/_eHak-cvwP8380Views5likes2Comments
Hidden Development resets to 0 or never gains snaps
Started a new franchise, simmed the first season did the draft, traded for a few hidden talent rookies as I always do but now none of my hidden dev rookies are gaining snaps. Some will show snaps if the leveled up during the game but will go back to zero as soon as i return to the main screen. I have manually turned to normal saved and then as soon as i load the franchise they all revert back to 0 snap hidden talents. I simmed the season and it appears they will reveal atvthe end of the season as intended but this is the first time it has happened and 1 of them is an xfactor and id like to have that player getting the extra xp for the season. This is the first time this has occurred on Madden 25edbf6bd12e6b4d3e4 months agoRising Novice1.8KViews5likes10Comments
Favorited plays not saving
After favoriting a play by double tapping it in the play call screen, it appropriately gets added to the "favorites" section in my playbook. However, after I leave a game or practice session and enter a new one, the favorited play automatically becomes unfavorited. This bug is not happening with all plays. I've narrowed it down specifically to just shotgun pass plays that have a built in motion.902Views5likes6CommentsAll applicable player traits in Franchise change to "No"
Product: Madden NFL 25 Platform:PC Please specify your platform model. EA app - PC What is the AMD or Nvidia Model Number of your graphics card? RTX 3060 12GB Enter RAM memory size in GB 32 Date/time issue occurred Everytime I play What type of issue do you have? Gameplay Which mode has this happened in? Franchise Mode Is your Franchise league a Cloud save or Offline save? Offline What is your Franchise League Name? No name Summarize your bug Player Traits such as Throw Ball away, aggressive catches, rac catches, big hitter, etc all change to no for all players in franchise mode. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Start a franchise, go to edit any player and look at player traits. You will see it is says no to every applicable trait, even for players that should have yes on traits. What happens when the bug occurs? Every trait that can have a yes or no, has no. What do you expect to see? I expect to see the traits match how the players are setup in play now and edit roster menu before going into franchise mode. No picture taken. But it's easy to understand.Solved1.9KViews5likes26CommentsMadden 25 superstar mode keep crashing
Product: Madden NFL 25 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your gamertag/PSN ID? EZFRESH300 Date/time issue occurred 12:05 a.m/ 9-21-2024 What type of issue do you have? Crash/Freeze Which mode has this happened in? Superstar Summarize your bug The game keeps crashing while playing superstar mode and it does this every time I play three to four times How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Play superstar mode I guess What happens when the bug occurs? The game crash then it send me back to the screen where all my games are available What do you expect to see? The bug being fixed soon Please fix this issue it is very frustrating1.7KViews4likes5Comments
Defender Pass Rush Moves Completely Broken
Product: Madden NFL 25 Platform:PC Please specify your platform model. EA app - PC What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB Date/time issue occurred 9/10/2024 11:16 AM EST What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? Solo Challenges Summarize your bug Defensive pass rush moves are going the opposite direction of the input, or just using an entirely different move. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Play defenders in pass rush or run blitz assignments and try to use the right stick for pass rush moves. Try to swim or club left/right. What happens when the bug occurs? Defensive pass rush moves are going the opposite direction of the input, or just using an entirely different move. Your user defender does a little matrix slide in the wrong direction instead of the functional swim move from 2 patches ago. What do you expect to see? If I tell my video game to go left, my player should go left - not right. And vice versa. A game that does the opposite of what the player input tells it to do is in a broken and unplayable state.DoRFspider5 months agoNew Traveler1.3KViews4likes21CommentsMissing h2h rewards madden 25
Product: Madden NFL 25 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your gamertag/PSN ID? Sithbowler Date/time issue occurred 358pm What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? Seasons Summarize your bug In h2h seasons I have not earned season promotion packs like the midfield pack for winning 3 games and moving up to the next division. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Not sure. What happens when the bug occurs? I do not receive pack rewards from being promoted to the next division. I receive the coins for completing the season just not the packs. What do you expect to see? I expect to see the reward packs that are supposed to be earned I don’t have any screenshots because I’m not receiving the rewards it gives me the coins related to completing the season just not the packs774Views4likes9CommentsCustom Playbooks
Custom playbooks are, just like CFB, broken!! Can we PLEASE fix them and correct the following errors: 1) The editor is not sorted by anything. Not alphabetical, not personnel, not anything. Please fix this! 2) The formations you add do not save in ANY ORDER. The last TEN maddens you sets have saved in the order you added them. PLEASE ADD THIS BACK. 3) Can we please (like NCAA 14) be able to move formations and plays around so that we can choose what pops up and in what order they pop up 4) Can we please assign this in franchise and allow us to use formation subs?175Views4likes1Comment
madden 25 crashing when playing franchise mode
This game will not let me boot up superstar mode and when I'm playing in franchise mode it will crash repeatedly during games. If the game is running stable I would love to buy it but in its current state unless I can find a fix I imagine I will not be purchasing it. Any fixes so I can play the game without it crashing? My PC is new and should be able to handle this game with ease.Solved4.6KViews4likes40CommentsMadden 25 superstar mode
Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID? Rick16171 Date/time issue occurred 9/20/24 What type of issue do you have? Crash/Freeze Which mode has this happened in? Superstar Summarize your bug Crashing everything everyday sometimes when I score the first points or 21 or I throw for a touchdown How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Play one game in superstar mode What happens when the bug occurs? It exits out the hole game and go to the home screen of the xbox What do you expect to see? Fixes it Superstar mode keeps crashing can't even play a full game230Views3likes3CommentsMadden 25 Duos
Product: Madden NFL 25 Platform:Xbox Series S Please specify your platform model. Microsoft Xbox Series S What is your gamertag/PSN ID? Dwitt517 Date/time issue occurred 9/3/2024 What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? MUT Squads Summarize your bug We get an update and think the game will be better. EA does what they do best and makes it worse. Every time we play in shotgun, the defensive captain becomes the qb and the offensive captain is taken out of the play completely. Figure it out EA. Y’all are a joke. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Ultimate team head to head squads What happens when the bug occurs? Gameplay is not how it is supposed to be played What do you expect to see? Probably a change in months because they are so behind Figure it out349Views3likes3Comments
Solo challenge Game Time Buccaneers bug
Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID? Laughtergrim Date/time issue occurred September 5th, 2024 What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? Solo Challenges Summarize your bug Game time challenges NFC Buccaneers. Finish the challenge and get shown I get all three stars, but when I go to the game time challenges menu I only get two stars How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Play the challenge and complete the requirements for all three stars What happens when the bug occurs? Play the challenge and am successful in completing all the challenge requirements for all three stars. Both get 1 hit stick and don’t allow 10 yards this play get a star. When I return to the challenges menu though only shows two of the three stars. Played the challenge and completed the requirements and shown I got three stars 7 times and yet when return to the challenges menu still shows only two and just 23 out of 24 stars What do you expect to see? I expect to get all three stars and get credit for 24/24 for the entire NFC portion Shows completed and three stars but at main menu only shows two starsSolved1.4KViews3likes46Comments
