Pogo General Discussion

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[Pogo] Helpful Threads and Guides
EA_Lanna
Community Manager

GOM for August is Mahjong Sanctuary?!
So, lots of players can't play this game due to a programming issue in the coding that no one at pogo or the programmer can seem to go in and correct, and now its going to be Game of the Month. Are y'all serious?!?!?!?!?
y1aw2kw1a7ly
Rising Novice
10 days ago
discussion
feedback
pogis
15Views
0likes
1Comment
Snowbird solitaire
What's the use to have a challenge when you can't win a hand with out getting power ups that cost money to buy gems. I wish the tokens would come back and be used to with power ups. I am stuck at Level 200 and can't seem to pass this level with out buying gems
trnmn19861
New Novice
12 days ago
discussion
8Views
0likes
0Comments
Pogo: Lucky Cat Bingo in Game Event Complete Guide
Lucky Cat Bingo host special events for a limited duration, complete with its own game mode, currency, and community leaderboards where you can win prizes, including exclusive cats! Join in on the fun and compete for exclusive rewards! What is a Special Event? When an event is live, a special event cards appears will appear and they can be seen with crowns, we will also see the appearance of Purple Crown Tokens. Three Varieties of Currency Purple Crown Tokens: These are used to purchase Bingo Cards during exclusive events. Cat Tokens: Use these to expand your Cat collection or Add Customized Dabbers Silver Tokens: Use in standard game modes to buy Single Line, Diamond, X Shape, or Diamond Cards. How the Event Works Check your standing anytime via the purple crown icon at the top-left, next to your rank. Note: Free mode does not earn Leaderboard Points, only awards Purple Crown Tokens Spend Purple Crown Tokens on 4-card (500) or 8-card (1000) event cards. Only these cards award Leaderboard Points. Strategy Tips Play every day. Daily prizes reset daily, and daily points compound on the Event board, consistent play beats one marathon session. Speed up the caller: double-click/tap the background or press space bar when the double white arrows appear beside the called-numbers box. Power-up picks: Call Reminder is the most forgiving for multi-card play. Daub Catcher can only be activated mid-game when there are called numbers you haven't daubed. That's everything you need to daub your way to the top! Whether you're chasing Ube and Soda, stocking up on power-up packs from the daily drawings, or just enjoying some cozy bingo with your Cat Haven crew, there's room on that leaderboard for everyone. Need more help, run into an issue? Visit the official Lucky Cat Bingo Pogo Forums for player hints, tips and strategies here → Games Forums Home | Lucky Cat Bingo Technical Difficulties? Contact EA Help at any time → Log in with your Pogo credentials and scroll down until you see the Contact Us button to open a case and get this issue resolved here → Pogo – Official EA Help support Happy daubing, everyone!
abbycattx
Hero+
18 days ago
challenges
discussion
21Views
0likes
0Comments
Solitaire Home Story
I am stuck on level 1407. I have tried for weeks now and can't seem to get passed it. Any tips would be welcome.
sharon3307
Rising Newcomer
22 days ago
challenges
discussion
feedback
pogis
10Views
0likes
0Comments
🎡Pogo: Day At The Fair Treasure Chase Event
Step right up Pogo Players! Day At The Fair Treasure Chase has arrived! For anyone finding the board tricky to read on your screen or device, here is a full breakdown for easy reference.. Don't hesitate to enjoy a hot dog, ice cream, candy or your favorite treat while you play, I know I will 😃🎉 First Row Left to Right: At a peaceful resort where every room can shine, Claim clever victories with spare cards left behind. Win each layout through steady, careful play, 3 or more would do good tucked away. Upon the turning wheel where hidden phrases wait, Certain voices of speech will help reveal your fate. In every puzzle, the crowd begins to cheer, Call out the singing letters to make the answers appear. Where careful numbers meet the tycoon’s grand design, Fortune may appear when hidden rewards align. Between each puzzle's squares, surprises wait to play, Reveal the cards of chance before they slip away. In these walls where wildlife finds its place, Match ancient pieces to help a thriving space. Through many trials in a peaceful, living land, Keep steady chains of matches growing hand in hand. Second Row Left to Right: Room by room, each careful play restores the place, Keep steady momentum as the manor gains its grace. With every chain the gauge will brightly rise, Fill it again and again beneath the cards disguise. Within halls where scattered wonders intertwine, Spend your strength to make discoveries align. In lessons of magic every action takes its fee, Drain countless sparks of energy to earn mastery. Among blooming paths where vibrant colors grow, Clear what crowds the garden row by row. Break through endless clusters packed in every plot, Send thousands of blocks away before time stops. Where classic hands and careful melds define the game, Accumulate your skill to build a rising name. Through melds and matches in each unfolding round, Stack up your score before the final bell sounds. Third Row Left to Right: In a valley where fields and fortunes intertwine, Combine what you grow to make each plot refine. From scattered harvest and tools laid out in play, Bringing pieces together will show the way. Beside the beckoning cat and charms of painted gold, Mark every lucky calling before the night grows old. Across each card the numbers swiftly flow, daub hundreds of spots to keep your winnings growing. In daily grids where letters lie in wait, Uncover meanings woven through fate. Search every puzzle where words hide in plain sight, Finding many of them will make your day bright. In a world of class and timeless play, Victories will mark the path to end the day. Across refined tables where each move must be right, Claim just a few as you take flight. 〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️〰️ Happy hunting everyone and may we all find treasures🌷🐈‍⬛
abbycattx
Hero+
24 days ago
discussion
130Views
1like
1Comment
Merge Academy Mushroom Generator
All my orders need the mushroom, etc I do not have what it takes to get mushrooms or the little guy. Unable to do anything. I need rings in every order, Can't get any
abc1273092087
Seasoned Newcomer
25 days ago
discussion
35Views
0likes
1Comment
Viola's Diner - hearts not clearing to expose target tile
Viola's diner 3-65 hearts not clearing to expose target tile after being matched up. All other suits have cleared once matched but not the hearts. I have wasted time and power ups trying over and over to get this cleared.
Vinmary99
Rising Newcomer
28 days ago
discussion
11Views
0likes
0Comments
game chat for free members
as of june 13 my game chat is no longer downloading is it my computer or are there other players having the same problem Skip53
skip53Ws
Seasoned Newcomer
1 month ago
discussion
feedback
45Views
0likes
1Comment
Pogo Customer Service Guide: Where to Go & How to Get Help
Whether you're missing gems, having trouble with your account, or dealing with other issues that interrupt your gameplay, this guide will help you quickly find the right support so you can get back to playing with confidence. Contacting EA Help EA Help is the right place for issues that involve your account, purchases, or anything that requires a specialist to investigate securely on your behalf. For privacy and security, EA Help has specialized tools that allow their team to securely investigate and resolve issues directly related to your account. If you are experiencing concerns with any of the following, please reach out to EA Help directly: Missing gems or purchased content Billing or payment questions Account recovery or login issues Password resets Account hacked or compromised Subscription or Club Pogo membership concerns Private Technical Troubleshooting Suspensions or sanctions Lost progress or missing items You need to speak with someone immediately Your issue requires immediate attention Private troubleshooting steps Account recovery or login issues Password resets Error messages or connectivity problems Billing or payment concerns Suspensions or sanctions Your situation is complex and easier to explain in a real time conversation You have an urgent account security concern such as a hacked account where time matters You've already submitted a request and would like real time to follow up Any question or concern 😊 Sign in with your Pogo credentials and visit Pogo – Official EA Help support scroll down until you see the Contact Us button to open a case anytime you need help. Before You Contact EA Help — Have This Ready! Email address linked to your EA Pogo Account Name of the game involved Name of the power-up(s) that didn't come through Approximate date this happened A description of what happened and when Error messages or anything unusual (you can upload these directly when submitting your case) Look through your Gem Transaction Record on Pogo for specific dates of purchase. EA Help may ask for a "Transaction Number" this can be found in your EA Help account under Order History. Further account guidance→ Your Pogo & EA Account: How to Verify and Manage Your Information 🥏 For Missing content use these two EA Help options: As Community Manager EA_Lanna stated "These are the best available options to open a case for missing content at the moment. This should help you connect with the support team, who'll look into this for you." Live Chat option: Select Club Pogo Renewal Rewards Scroll to the bottom and click Contact Us to launch the chatbot Work through the prompts: Is this the game you need help with? Yes Tell us about the issue: Missing Gems or Missing Content Which platform? PC / Mac (only two options, pick one) Steps may vary after this depending on "tell us about the issue", continue answering prompts Click on "Did this fix your issue"? Select No On the next page, under Contact an Advisor, select Chat with us Contact EA Help: Forum Submittal Work through the prompts: What kind of issue are you having? Find missing content (other preselected options are available) What game is this related to? Pogo Which platform? PC / Mac (only two options, pick one) Describe your issue: Share as much detail as you can, up to 1,000 characters. The more detailed context you provide, the faster the team can help! Upload a file (optional): Attach screenshots of error messages, transaction record, or anything that supports your case. Click on the Submit button EA Help or Pogo may direct you to report an issue here in EA Pogo Forums - What to know and provide! At times you may see postings marked with a Pinned or Solved Icon. Please take a moment to read theses marked postings, for acknowledgement, a work around or request for additional information. *Once the issue has been fully resolved replies will be closed. A range of troubleshooting steps may be suggested to eliminate typical issues encountered on a browser-based gaming site. **Browsers can receive updates every 2 to 4 weeks (or more), and these updates can lead to compatibility or configuration issues that can be swiftly addressed through troubleshooting steps. It is imperative to provide device information when reporting, this is how patches are developed and occurrences are documented. When posting in forums please return to your original post to see replies, in the upper right-hand corner click on the bell to see notifications! Forum communities are unable to provide assistance with refunds, gems, account modifications, missing content and other account-related matters because they operate within a public forum. For assistance, please contact EA Help directly using the steps outlined above. ⚠️ Important: Please be aware of fraudulent Pogo Customer Service outlets offering to fix your game, help with your account or ask for payment. These are NOT affiliated with Pogo or EA in any way and can put your account and personal information at risk. All Pogo Support is Free. If something doesn't look right, trust your instincts and head directly back to the Official Support Channels: Pogo EA Help EA Pogo Forums Posting with Etiquette & Guidelines to Know When engaging in forums, reaching out to EA Help, interacting with fellow players, or utilizing Pogo's social media channels, it's essential to remember the value of treating each other with respect and kindness. EA Forums Rules & Guidelines Safety, Fair Play, and Community Guidelines on Pogo New to the EA Forums? Start here! Positive Play Charter EA User Agreement The goal is to ensure a safe and enjoyable environment for everyone. If you see someone that needs help or guidance, please direct them to the official support channels. Pogo Player Support Pogo Articles - Excellent source for a wealth of information! Staying Safe on Pogo: Protecting Yourself from Scams Friendly Reminder: Pogo Emails & Safety Pogo Customer Service Phone Number Report individuals engaging in harmful behavior to ensure your safety and the safety of our community. → Report a player Together we create Positive Play!
abbycattx
Hero+
1 month ago
discussion
feedback
127Views
1like
0Comments
Level 377 Matching Moments
This level starts with the two colored circles next to each other and the rest of the puzzle is the wood. When you click each one they disappear and the box under them is empty and then no eligible moves. Now what? I hammered the wood but there was nothing under them either. I can't play the level!
Solved
Player_ppa3hqv3
Seasoned Newcomer
1 month ago
challenges
57Views
0likes
3Comments
Old jack pot spins
I have been a member of pogo since 2005 I've seen games go and come but when Pogo wanted you to buy gems to advance or to play games and have to buy instead of earning tokens I would like to have some more slots like bring back Hog heaven. I have been a member since I was 51 years old
trnmn19861
New Novice
1 month ago
feedback
22Views
1like
0Comments
old pogo from 2001 and could not get e-mail changed
could not get old e-mail changed and mess all my games up, loss my membership , had to rejoin under a new membership, very upsetting for months. reason is my husband pass away and we both had that e-mail for over 20 years and it was in his name and they would not me have assess to it . anyway very upsetting and had to vent!!
juicyburger3274
Rising Newcomer
1 month ago
discussion
36Views
1like
0Comments
Mother's Day Badge
😀Hi -- I noticed a Mother's Day Badge in Snowbird Solitaire -- it states decorate your space. I have ALL the locations decorated -- is there a certain one I need to obtain/earn the Mother's Day Badge ??? TY 4 all/any help I receive.
shop01
New Rookie
2 months ago
discussion
20Views
0likes
0Comments
Game Play
since the maintenance I have not been able to get into Farm merge Valley I get an error message . I also Can't get into Merge Academy .
princessarahjsZH
Newcomer
2 months ago
discussion
51Views
0likes
1Comment
Stuck on a challenge
I am playing Card Scramble Violas Diner and I am stuck on an order where I have to score exactly 12222 points and play 2 pair hands and 4 pairs. Any ideas on how to solve this problem!! Its impossible to do!!
annsarahq
Newcomer
2 months ago
challenges
20Views
0likes
0Comments
Pogo: Scheduled Maintenance May 25 2026
Pogo has announced that the site will be undergoing scheduled maintenance and will be unavailable. May 25, 2026 from 1:00 AM – 3:00 AM CT If you try to access Pogo during this window and cannot connect, please don't be alarmed this is completely expected and temporary! Normal operations will resume immediately after maintenance wraps up. Anytime you notice changes or new features on the site, it’s important to clear out old data so our devices can load the latest content correctly. Clearing cookies, cache, and any temporary files that may have built up over time. This ensures our browser loads the freshest version of Pogo and prevents any leftover old data from causing loading issues or display problems. Because Pogo is a browser‑based gaming site, please remember to check regularly for browser, device, and graphics driver updates. These typically need attention every 2–4 weeks to keep everything running smoothly. Stay Safe — Official Pogo Channels Only If you see a third-party website, a video or advertisement for "Pogo Customer Service", "Pogo Tech Support" or anyone randomly contacting you claiming to be from EA/Pogo and wanting to "talk about your account" - know this is a SCAM. Report scammers or players breaking the Rules of Conduct or Positive Player Guidelines through the Pogo website or through EA Help to maximize a positive experience for our community. ✅ All official Pogo support is FREE and never requires phone calls or payment for help. Please only trust these official sources for EA/Pogo information: Pogo Forums EA Help EA/Pogo Forums Pogo on Facebook Pogo on X Pogo on YouTube Pogo on Instagram 💞 Thank you for being part of the Pogo Community, keep showing kindness to one another. Together, We Create Positive Play!
abbycattx
Hero+
2 months ago
discussion
65Views
0likes
0Comments
Merge Academy Map
How can I view the entire map.
Lil053
New Novice
2 months ago
discussion
54Views
0likes
1Comment
What happened to this site
I can’t see tables can on join human game option was this site changed
mobetter44
Seasoned Newcomer
2 months ago
discussion
54Views
0likes
2Comments
Pogis for constellation
I am so sad not only do you not raise what we need to get the constellation but this month may you lowered it. I already don't play any more daily's etc. because why should we play things we enjoy when pogis and not going towards anything. Its a waste people can not afford to buy your 150 gem packs which does not even cover the whole thing. i know your trying to make money you have too but think about the people who don't have money to buy these expensive gems packs. You need to put the old constellation back and take away the new one its not fun. and stop making us have to win a game to get credit near impossible in some of these games. outrages amounts to win a badge. and so many games with issues fix these games, ask us what we want not what you think we want.
amgood49
New Rookie
2 months ago
feedback
18Views
0likes
0Comments
pogo insider
where is our new pogo insider that is supposed to be in the new pogo article tab not there put it back the way it was much easier to find then the new way hate it
amgood49
New Rookie
2 months ago
discussion
feedback
44Views
1like
1Comment

Important Links

[POGO] How to Contact EA Support
EA_Lanna
Community Manager
11 months ago
Guides and Useful threads directory for Pogo
EA_Rtas
Community Manager
1 year ago
Redeeming EA Gift Cards and Joining Club Pogo
EA_Illium
EA Staff (Retired)
3 years ago
Pogo Customer Service Phone Number
abbycattx
Hero+
6 months ago

Featured Places

Pogo
Join the Pogo community to talk about game issues, browser troubleshooting, and updating your Club Pogo subscription.
- Pogo Game Info Hub
  Read the latest announcements and updates about Pogo.
- Pogo General Discussion
  Join the Pogo community forum to chat about your gameplay experience, game updates,and your Club Pogo subscription.
- Pogo Technical Issues & Bugs
  Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.