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billing issues
I tried to buy gems but it says my card expired but it is still good till the end of this month then it starts over for next year i even tried to put another card in but its not accepting it & ive been using this card for years...its a Visa ..I dont know what else to do so i hope someone can help me..I play Club Pogo gamesSolvedCatL314fW7 days agoRising Newcomer13Views0likes1Comment
How’s the New Constellation? Share Your Thoughts!
Pogo is looking to hear from you! 🙂 Hi, Pogoians! The new Pogi Constellation is live from 9/10 – 10/7. We’re gathering your feedback to help us fine‑tune goals, rewards, and pacing for upcoming Constellations. We’d love to hear your thoughts! Drop your feedback below—whether it’s about goal pacing, reward value, or anything else that stood out. Your input helps us make each Pogi Constellation better than the last. sconnie - Source: How’s the New Constellation? Share Your Thoughts!SolvedEA_Lanna3 months agoCommunity Manager418Views1like27CommentsSweet tooth "sweet play button"
What is the point of the sweet play button? I can find no description of what it is supposed to do and any attempt to use it complete a challenge involving it merely sends me to the same level and shopkeeper every time. Also, no matter which shop i'm in, if I click on next level, it (again) goes to that same shopkeeper and level. Again, this feature does nothing but cause frustration. It does nothing for the game but cause frustration and swearing. It needs to go. Thoughts?SolvedboogerhatWW3 months agoSeasoned Novice164Views5likes8Comments
How can I contact support?? Zero Support!
EA has already cemented its reputation as one of the greediest and most anti-consumer gaming companies out there. They force players into predatory monetization schemes, shove microtransactions down our throats, and treat their games as cash cows rather than quality entertainment. But if you ever run into a problem? Good luck—because EA has NO SUPPORT AT ALL. I paid for a game, yet I CAN’T EVEN PLAY IT. Normally, you’d expect a company of this size to have a working support system, right? WRONG. EA’s website offers NO way to contact support. No live chat, no email, no ticket system—NOTHING. Every attempt to get help just leads you in circles, pushing you toward useless FAQ pages that solve absolutely nothing. EA isn’t just bad at selling games fairly—they deliberately avoid responsibility for the products they sell. They happily take your money but refuse to lift a finger when something goes wrong. This company has completely abandoned customer support. I’m done wasting my time and money on a company that doesn’t even have the decency to support its paying customers. EA is nothing more than a money-hungry, soulless corporation that cares about profits—NOT players. It has been a whole month, and I’m still searching for a way to contact EA. Nothing. No response. No solution. This is beyond incompetence—it’s deliberate negligence.Solvedvkbvnel24ykx3 months agoSeasoned Rookie614Views20likes15CommentsBots in Garden Blast
Yeah, here's another problem with Garden Blast. Who believes anybody but a bot can win this many points in a few hours?Solvedburnsbumble3 months agoNew Traveler100Views0likes10Comments- Valannhope2rd5 months agoNew Novice164Views0likes9Comments
Is there a Glitch in card scramble?
I am on level 1-19 and need to make two flush hands. It lets me make one then states no more moves. There are only two lit spaces that you can place cards all the other cards are filled in. I will not be able to complete the challenge as this is the last one I need. Can someone help.SolvedCookie478475 months agoSeasoned Newcomer526Views4likes29CommentsCharged for gems multiple times
I hope someone can help me. I purchased 250 gems on 5/22 for $19.99. My bank statement shows that pogo (ea) charged me $19.99 twice on 5/22, then again another $19.99 on 5/23! I have been all over the pogo help sites and the ea help sites, and there is no where to request a refund for an overcharged gem purchase. I've seen other players in the forums that had this same problem, and although they followed pogo's advice, their issues were never resolved. I will probably have to go thru my bank. [CM - Edited title for clarity]Solvedluvmyreddcamaro6 months agoNew Novice141Views0likes11CommentsGames not loading
the last 3 or 4 days have been a nightmare..I try to load a game and it either hangs with black screen or it loads and i get to play for about a minute or less and it is gone..What the heck is going on with POGO???? There are daily games I play and now they are lost..I am not a happy camper by any means..I want my money back..this is bulls...Solvedrisknhope8 months agoRising Newcomer21Views0likes1Comment- SophiePatches18 months agoNewcomer47Views0likes2Comments
YstooB9 months agoNewcomer72Views0likes1Comment
cannot see all active challenges
For the last couple of weeks I haven't been able to find all my active challenges in one place, before that there was an arrow to click that said show all active challenges, it's disappeared. The main page shows the current daily and weekly challenges, I have to go into the cinderella event page to find those challenges and I keep forgetting what games I currently have active and for the last two days have only played two games, as they are the only ones I've remembered that have active challenges. Often I don't have time to go looking in separate places to find what my challenges are, I just have a few minutes to sit down and play a game, then I have to go and do more chores. I have already been thinking that pogo is no longer holding my attention enough to continue with club pogo after this month, this problem is cementing that thought, as I like to play several games and keep up with my challenges and I just can't without being able to find all my active challenges in one place. The last week I haven't even worked on any weekly or personal challenges, I barely get to do the daily challenges, I have only had time to check the cinderella page, so only played two games from those challenges, it's rather disappointing when I like your site for all the different games I can play all the time, that's why I pay, but I'm not enjoying it of late.Solvedmeamoo259 months agoSeasoned Novice65Views0likes2Comments
Merge Academy coin purchase did not show up
Has anybody purchased coins in Merge Academy and they didn't show up? I spent 40 gems to purchase 100 coins and it took the gems but didn't provide the coins. Now I am out the gems and I do not want to purchase more gems if it just takes them from me without providing anything.Solvedvikeman10759 months agoNewcomer15Views0likes1Comment
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