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[Pogo] Helpful Threads and Guides
Hi Pogoians, Below, you'll find a list of helpful threads and guides on the EA Forums. 🙂 We'll update these lists with any new helpful guides as we create and find. If you see a great guide or informative thread on our boards and think it'd be a great addition to this space, let us know by tagging me or EA_Rtas. If you have a question not covered in here, use the search bar to find the answer or open your own thread and start posting. Happy Gaming o/ - EA_Lanna ♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️ How-To Threads [Pogo] How to Contact EA Support - by EA_Lanna [Pogo] How to Report a Problem - EA Forums - Complete Guide - by abbycattx [Pogo] Redeeming EA Gift Cards and Joining Club Pogo - by EA_Illium [Pogo] How to verify and view your Pogo Information on EA - by abbycattx Troubleshooting Guides [Pogo] How to Troubleshoot Pogo Games - by EA_Illium [Pogo] Pogo Graphics Guide - Windows Users - Screen Issues - by abbycattx [Pogo] A Pogo Player's Network Guide - by abbycattx [Pogo] How to Troubleshoot Apple Devices - by abbycattx Avoid Scams! Stay Safe Online [Info] Pogo Emails & Safety by abbycattx [Info] Reporting Phishing Emails within Pogo Email - by abbycattx [Info] Pogo Customer Service Phone Number - by abbycattx ♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️ Game Information / Tips and Tricks (Psst, we'd love to feature more great guides, tips, and tricks from the community. If you know your stuff and want to share your knowledge, why not create your own guide?) Merge Academy 🌌Complete Guide to Merge Academy - by abbycattx 💎 Merge Academy Generator Guide - by abbycattx 🦨Merge Academy Sewing Machine - by abbycattx Trizzle 🪆Trizzle Freezing Fix Guide - by abbycattx Canasta Canasta Rules Explained: Your Guide to Playing Like a Pro - by abbycattx Garden Blast Garden Blast: No Return Quest Player Guide - by abbycattx Spades: How to Play Spades Online: Step-by-step Guide - by abbycattx FreeCell Solitaire: How to play FreeCell Solitaire - by abbycattx ♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️ Stay up to date on Pogo news Click the links below to visit the Pogo game forums: Announcements and NewsFeed Current Issues Pogo Insider BlogEA_Lanna14 hours agoCommunity Manager263Views1like0CommentsPoppit Party and Solitaire Blitz
I know that you have been concentrating on new games, but I really like Poppit Party and Solitaire Blitz. When are you going to come out with more costumes in Poppit Party? Also, are you going to come out with more destinations for Solitaire Blitz? I completed all the levels in both of these games a LONG time ago.lovecats55yM1 day agoSeasoned Newcomer6Views0likes0Commentses because of this.
Hello - I enjoy Merge Academy. However, it's a pain to play when there are so many things stopping you from playing. It's bad enough that they run out of energy and you have to wait to play again when you are in the middle of getting a badge, but even worse is when they don't run out of energy after the same length of time each time. I have been trying to get the badge for the Go-uda and I'm lucky most times to use 8 energies and the only things I need to click on runs out of energy after 4-5 clicks. This makes this game very frustrating. Having it run out of energy is one thing, but getting so few clicks and getting nowhere multiple times is even worse. Does this game really need that extra annoyance? I play on Pogo to relax and have fun, not to get frustrated because I miss out on getting badges because of this.lovecats55yM5 days agoSeasoned Newcomer32Views0likes2Commentshidden object games
I hate the fact that you have decided to take all the hidden object games off but two. For all the money i spend on this site, i should have those games to play!!!!! I have been a pogo club member for a long time, why would you remove games without replacing them with alternatives???? Please bring them back!!!!!!!!!!!!!!!! [CM - removed all-caps]CATSMEOWPA27 days agoRising Novice42Views2likes2Comments- lidalou107 days agoNewcomer38Views0likes2Comments
Casino Slot Games Discussion
Honestly, I think the casino slot games on Pogo have a fun place here, but they’re definitely more about casual enjoyment than real gaming skill. What I like about them is that they offer quick bursts of fun, a bit like mini challenges you can jump into between other games. They’re easy to pick up and don’t require grinding or long-term commitment, which is perfect for players who just want something light to relax with. That said, I do think there’s room for improvement like more variety, updated graphics, better rewards, and ways to make the gameplay feel more rewarding over time. Right now it feels a bit samey after a while. Overall, if you enjoy classic slot style mechanics and a relaxed, low pressure vibe, the Pogo casino games hit the mark. But if you want deeper challenge or progression, they might not be enough on their own. Would love to see what others thinknp0bvq3bopo517 days agoSeasoned Newcomer23Views0likes0CommentsDouble Deuce Poker
Why can't I reactivate a challenge that I've competed before? A couple of days ago I was able to do that and now I can't. What is the reason behind this? I like playing a challenge to give me more interest in a game. Please explain.justmommydearest17 days agoRising Newcomer17Views0likes0CommentsNew: Reporting Phishing Emails within Pogo Email
What's New in Pogo Email Report Message and Block User options! Plus, a new warning at the bottom of each email for us: "Pogo will never ask for you to call or send personal information. Do not call, click links. or send any personal information to Unknown senders" This means: ✅ You can report scammers with one click ✅ You can block them so they can't message you again ✅ Pogo can track and ban scam accounts faster ✅ You can help protect other players and yourself by reporting ✅ All official Pogo support is FREE and never requires phone calls or payment. Don't fall for it. Breathe. Verify ONLY through official channels. Pogo Forums: Here you will find other players, Pogo Moderators and Pogo Sconnie willing to assist with various questions. EA Help: Need help with account, billing, refunds and reporting a variety of other issues? Simply log in with your Pogo credentials. EA/Pogo Forums: Here you will find other players and EA Community Managers that will assist with various questions and concerns. You can also report through EA Help → Report a player 👺 The Scammer's Goal: Make you panic Create urgency (act immediately or else) Scare you with threats Get you on the phone or email though unauthorized outlets (where they can manipulate you) False sense of help Please protect yourself and our community. Together we create Positive Play!35Views2likes0CommentsRedeeming EA Gift Cards and Joining Club Pogo
Hey Pogo Players! If you're looking for information on Subscribing to club pogo or how to redeem gift cards check out the following information below: HOW DOES IT WORK? An EA Gift Card is a prepaid card that you can use on the EA app. You can gift one to a friend, or treat yourself and add funds to your EA Wallet. They’re available in different amounts, depending on where you live. Your EA Wallet Your Gift Card balance gets moved to your EA Wallet. When you buy something, we’ll automatically use any available money in your Wallet before using other payment methods. If you want to use a specific payment method, you’ll need to choose it before making a purchase. What you can buy You can use the Gift Card balance in your EA Wallet to buy games, in-game items, EA Play memberships, Pogo Products (US residents only), and any real money items available in EA’s PC games. For more information on the EA Wallet, you can check out our help article: EA Gift Cards: Where to get them and how to use them EA Wallet and Gift Card terms of service Redeeming EA Cards for Club Pogo If you purchase or receive an EA gift card and want to apply this to Club Pogo time or Gems, Redeem your card using this link. OR use the following steps below... Sign into your account on Pogo.com Select your avatar in the top right Select "Club Pogo Redemption" Enter the Pin code on your EA Gift code and your Zip code Running into issues purchasing Club Pogo or Redeeming an EA Gift Card? Contact Support with the links below: How to use EA Help Index (clickable links!!!) Club Pogo Benefits Billing and Subscription FAQ Changing your Club Pogo plan Adding a Payment method to your Pogo Account Adding Gems Visual guide on Redeem EA Gift Card...EA_Illium18 days agoEA Staff (Retired)3.6KViews1like3CommentsPogo Customer Service Phone Number
🛑 There Is NO Pogo Customer Service Telephone Number Pogo discontinued all telephone support several years ago. Any phone number that claims to be Pogo Customer Service, Pogo Support Team or Pogo EA Team is operated by scammers attempting to obtain your information and resources. The Rise of Spoofing Remember when caller ID first came out and you could finally see who was calling? Caller ID names used to be reliable. Not anymore. 📍 Scammers can now alter caller ID names and make the call look like it's from any place - your local area code, a business, even official offices. 📍 They can purchase "burner numbers" - cheap, disposable phone numbers that can be replaced in minutes. If one number gets blocked, they just buy another. 📍 Local area codes don't mean local calls - Scammers can specifically use an area code because you're more likely to trust and answer it. 📍 If you have seen or received a phone number purporting to be Pogo Support - IT IS A SCAM. So, when your phone rings, the number you see might not be the real caller. That's exactly what "spoofing" means. You're not doing anything wrong — technology changed, not you. Scammers are simply taking advantage of it anywhere they can, hoping to trick good people who still trust their phones. How to Get REAL Support for Pogo Pogo Forums: Here you will find other players, Pogo Moderators and Pogo Sconnie willing to assist with various questions. EA Help: Need help with account, billing, refunds and reporting a variety of other issues? Simply log in with your Pogo credentials. EA/Pogo Forums: Here you will find other players and EA Community Managers that will assist with various questions and concerns. ✅ All official Pogo support is FREE and never requires phone calls or payment. Please protect yourself and our community. If you ever see a Pogo phone number posted online, receive an email telling you to “call us,” or visit a website that asks you to call a Pogo number, it is 100% a scam! Legitimate companies do not post random phone numbers on sites that are not their own, email you asking you to call them, or ask you to call numbers from pop‑ups or ads. When in doubt, hang up and go directly to the official website on your own.74Views2likes0CommentsStalling in Spades
There needs to be a rule about stalling in spades, or make it so you cannot stall or have a stiff penalty. Also, can anything be done about about quiters. These two issues create real problems when trying to play spades in pogo.Lil05320 days agoRising Newcomer10Views0likes0Comments- shey0270wm20 days agoRising Newcomer11Views1like0Comments
Claire Hart: Secret In The Shadows Case 21 Chapter 2 - Where to find a gold key?
Does anyone know where I can find the gold key in Claire Hart: Secret In The Shadows Case 21 Chapter 2? This one really has me stumped and I even enlarged the screen shot! Any help is appreciated!lhlady2004bb21 days agoSeasoned Newcomer63Views1like3CommentsFriendly Reminder: Pogo Emails & Safety
Pogo players are reporting they have received notifications such as: "your account requires verification", "we need to speak with you, before law enforcement is called" or "you will be suspended if you do not contact us" and other fear-inducing strategies. These fraudulent notifications instruct players to call dubious phone numbers or reach out to email addresses that are NOT associated with EA. ⛔Please do not call or reply to these emails. If you are unsure, please always feel free to post here or on Pogo Forums with any concerns. Report players through EA Help > Report a player To report or block a player on Pogo, visit their profile page and click the wheel/gear icon. Additionally, our friend PogoFans also posted a very important reminder: Beware of Fake "Pogo Customer Support" Websites Recently, a few members of our community reached out after encountering a fake “Pogo customer support” website that charged them for assistance. Unfortunately, even after paying, their game issues remained unresolved. These websites are not affiliated with Pogo or Electronic Arts – they are scams designed to steal your money and personal information. The ONLY Official Way to Contact Pogo Pogo’s support is handled exclusively through the official EA Help website. Pogo does not offer phone support. If you need assistance, scroll to the bottom of this EA Help page and click the “Contact Us” button. Pogo never asks for payment to fix your account or games, and they will not contact you unexpectedly. How the Scam Works Scammers often create websites or Facebook pages that impersonate Pogo’s official support. They advertise “premium help” or list a fake phone number. Once contacted, they’ll request payment to “fix” your issue – something EA/Pogo never charges for. Afterwards, victims usually still face the same problem, and scammers may even attempt to charge them again. What To Do If You’ve Been Targeted Take immediate action: Stop communicating with the scam site right away. Secure your account: Change your EA password and/or enable two‑factor authentication. If you made a payment: Contact your bank/credit card company and request a chargeback. Let’s keep our community safe and fun by staying informed and helping each other out. Share this post with all your Pogo friends and on social media, so no one else loses their money or account to one of these fake websites. Pogo_Sconnie and The Team. Pogo Email > Inbox messaging update How to contact EA Help > [POGO] How to Contact EA Support | EA Forums - 12464874 Pogo Forums > Games Forums Home | Index page Pogo EA Forums > Category: Pogo | EA Forums250Views3likes0CommentsPlease don't sunset Quinns Aquarium
Please don't do away with this game. It is my favorite game, and I play it all the time as do many others who I have played and chatted with. I know there are other majong games but not quite like Quinns. Please reconsider the choice to drop it! Cattymiss (Catty)cattyme_Ht23 days agoSeasoned Newcomer64Views4likes2CommentsThe old Pogo was much better.
Bejeweled Stars - Winter event is impossible to win. I have been stuck on level 3 since it began. There is something wrong with level 3 - YOU CAN NOT WIN - and it makes no sense - so you can not figure out how to win. I am disappointed with Pogo - I started playing in 1999 - left and rejoined. The old version of Pogo - and the choice of badges - was way better than it is today. Too many pop ups also. Pogo used to be the best game site on the net. Not anymore - It is an inferior version of what it used to be. I feel sad.anne2g_24 days agoNew Novice17Views0likes0Comments
Important Links
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Community Manager
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Community Manager
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EA Staff (Retired)
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