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Kits purchased from Marketplace don't appear on EA app
I am a PC player. I owned The Sims 4 Country Kitchen kit for free on Marketplace. Then, I bought 1500 Moolas to purchase three more kits with a 20% discount: Restoration Workshop kit, Kitchen Clutter kit and Golden Years kit. The last 3 kits I purchased for 400 Moolas each one, so I have 300 Moolas left. Those 4 kits appear on my game, but the don't on my EA account DLCs catalog. What would happen if I delete or lose accidentally my current savefile? Would I lose those 4 kits forever? Please, fix this problem, I really need them to appear on my DLCs catalog.SolvedVLRM966 months agoSeasoned Newcomer2.1KViews15likes77CommentsWhat do you want to see on the marketplace?
Now admittingly I do have mixed feelings about the marketplace but I am a console player. And I do not have acess to mods like I do on the PC. So if I see something that I really want I will be getting it. Now I am aware of the restrictions of everything being base game applicable, but all things considered these aren't restricted to their packs and should be fully usable on base game sims. CAS Antennae- this could be under the hat category or the new head decoration category. It should be available for sims infant and up and have diffrent shapes, lengths designs and colors. This would be good for a quirky sim as some sort of headband hidden under hair, and if you have get to work it is PERFECT for alien sims, or really any fantasy sim you want to add Horns and antlers- once again perfect for the head decoration category, you could easily give these to your base game sims to add a bit of spice. Or fancy up the plant sims to make them more nature themed. Or it could be for a kids Halloween costume. They would also go great with the enchanted by nature and get to work pack Tails- maybe your child's a furry maybe theyre a werewolf growing into themselves. Honestly I hate that werewolves are tailess, it looks sad and depressing and EA should have at least GIVEN us the option of a tail. Unique ears- fantasy ears are fun what can I say. Having unique non human ears for diffrent animals or diffrent types of elf ears instead of the pointy ones would be pretty cool. I know the furry sims players out there would appreciate Infant clothing- as the newest life stage infants are still very lacking in some outfits. Id love to see more styles for each category of outfit for the infants as well as new hairs Better lashes- the Sims 4 lashes are very....blocky, there are so many cute maxis match lashes that look adorable while keeping the more cartoons style,id love a little inexpensive set with some diffrent styles and diffrent colors More male hairs- our boys have been neglected in the hair department and there are many gorgeous male cc hairs out there Heterocromia- some sort of scar or skin overlay that allows for your sim to have heterochromia More eye colors- hopefully some of those really beautiful eye cc start coming in, it would be amazing to see on some of these sims Sin overlays- there are some stunning skin overlays that really bring life to a sim and make them so beautiful. It'd be lovely to see Although jewlery- more out there alt jewlery. Cool face piercings, or even stuff like belly piercings would be cool to see More hats- the hats we have in game are kind of lacking. Id love to see more alternative or styled hats that fit diffrent genres of clothing Alt hair- more alternative hair styles like wolfcuts, scene hairs, dyed hairs, funky styles, Mohawk, rocker styles ect. More black hairstlyes- black hairstyles, especially woman's are gorgeous and id love to see more of the amazing unique styles Male clothing- we need better lame clothing my goodness, diffrent styles and genres please we are LACKING BB more pop culture posters- like posters of popular famous sims, in-game shows, maybe alien themed posters or fantasy poster More clutter and decorations for each room, I want the house to feel lived in Uhhhhhhhhh Im not really big on bb ngl So yeah thats my list im curious what others would be willing to buy from the marketplace if it was added. The first few id 100% buy no questions askedSomniaDC7 months agoSeasoned Novice1.9KViews9likes77CommentsCoach kit missing from acquired add-ons
Hi EA_mplsnow, I have the same issue today, after the new actu. I load my game and now it's telling me a pack is missing. When pressing See the pack (¨Ver pack¨ on the 1st screen shot), it says something when wrong (second sreenshot). When checking my market place, the Coach pack is missing from my adquired ones. [CM edit - descriptive title]SolvedStrawcherry19934 days agoSeasoned Newcomer676Views14likes70CommentsMoola prices
Hi, Overpriced level $2.49 USD for 200 Moola : Paid 3 times = $7.47 spent to get a $4.99 kit + 100 Moola left (50% more expensive) Standard level ($1 = 100 Moola) $1.99 USD for 200 Moola $2.99 USD for 300 Moola $3.99 USD for 400 Moola $4.99 USD for 500 Moola : $4.99 kit (No EA app Creator Code 5% off / $0.25 off) $5.99 USD for 600 Moola $6.99 USD for 700 Moola $7.99 USD for 800 Moola $8.99 USD for 900 Moola $9.99 USD for 1,000 Moola $10.99 USD for 1,100 Moola $11.99 USD for 1,200 Moola $12.99 USD for 1,300 Moola Discount level $24.99 USD for 2,600 Moola : 5 kits + 100 Moola left. Paid 5 times = 25 kits + 1 kit (for free) (4% off, $5 discount for $125 spent) $49.99 USD for 5,500 Moola : 11 kits for the price of 10 (9% off, $5 discount for $50 spent) TS3 Store had : $10 for 1000 SimPoints : literally $10 of content $20 for 2040 SimPoints (for example Hidden Springs world is at 2000 SimPoints) $40 for 5000 SimPoints : $50 (20% off, $10 discount) $80 for 10600 SimPoints : $106 (25% off, $26 discount) $160 for 24360 SimPoints : $244 (34% off, $84 discount) Right now Moola feels more expensive than SimPoints.NoahLGP7 months agoSeasoned Ace2.6KViews25likes46CommentsFree Maker Packs (Ends August 13)
Sul Sul, Simmers! Starting June 11, Free Maker Drops are coming to The Sims 4 Marketplace on PC, Mac, and console! Thanks to the participating Makers, over the next six weeks, you will find new free content drops featuring original Build/Buy and Create a Sim items. Each participating Maker has submitted one to two items, giving you new ways to style your Sims, refresh your spaces and add more creative possibilities to the stories you are telling. Shout out to the Makers who chose to participate, giving everyone fresh, free Sims 4 content. Here’s the scoop on everything coming your way: Six Weeks of Free Maker Drops Free Maker Drops are part of a limited-time pilot program, From June 11 through July 16, Makers will release free content every week. Each drop will be available for just four weeks, ending on August 13 so check back weekly. Jump in to make sure you claim them all while they’re here. June 11 - July 9 June 18 - July 18 June 25 - July 23 July 02 - July 30 July 09 - August 6 July 16 - August 13 How to Claim Free Maker Drops To claim Free Maker Drops: Launch The Sims 4 and head into the Marketplace from the Main Menu, Live Mode, Build Mode or Create a Sim Find Free Maker Drops on the Discover page under the Free section. You can also find them on the Browse page by sorting by Free. Select the Free Maker Drop you want to claim. You may see a Buy with Moola button with a price of 0 Moola. Select the button, then confirm by selecting Buy. Once claimed, download the Free Maker Drop if prompted. Return to the Main Menu before launching back into your game, and your new Free Maker Drop will be ready to use. Note: If you have auto-downloads turned off in Download Manager, you may see a Download Now button after confirming your claim. You can select it right away, or return to the item page and select Download. If you have auto-downloads turned on, your Free Maker Drop will download automatically after you claim it and will appear as owned. Meet the Makers The pilot program includes original content from Serenity, Syboulette, Miiko, SixamCC, Taurus, ValiaSims, AlexCroft, HYDRA, BrazenLotus, Peacemaker, HAENBI, and Boschiana.* The first two Free Maker Drops feature Sit Next to Me by Taurus, a two-item Build/Buy pack consisting of a loveseat and sofa, and Velvet Bow Heels by Miiko, a Create a Sim item for feminine frames only. Both will be available to claim from June 11 through July 9. All free Maker drop content has been quality tested by The Sims teams and translated into 18 languages. Head to The Sims 4 in-game Marketplace now to claim the first two Free Maker Drops, and keep checking back weekly for the rest! *Maker contributions may change. https://www.ea.com/games/the-sims/the-sims-4/news/free-maker-drops1.9KViews6likes32CommentsEssential Lashes (Miiko): Only Available on Female Sims
Hi - Not sure if this is intentional, but this maker pack is not available on male Sim - see attached.SolvedBreebreey5 months agoSeasoned Newcomer997Views2likes24CommentsMarketplace Feedback
First off, I really like the idea of the marketplace! I like that kits have been moved into the marketplace and can be purchased with Moola, and are alongside other content from the community of creators! I do hope this means EA/Maxis will focus on making actual Stuff Packs more over creating so many Kits. Feedback: 1 The interface is huge and hard to see even one row of content in the marketplace, please make the interface smaller and more consistent, some elements are enormous others are reasonably sized. My monitor is 2560x1440 and is 27" there is no reason for the interface to be so big. 2 Filters: Add a currency filter to the filter options, so I can select Moola or real money. When selecting "Free" under the Pricing filter, it shows more than just the free content. Add Maxis/EA as an option under the "Makers" filter. 3 On the Get Moola page show the cost per Moola breakdown. Offer more consistent deals as the amount goes up. 500 and 1000 are the same value. 200 is 80/$1.00 500 is 100/$1.00 1000 is 100/$1.00 2600 is 104/$1.00 5500 is 110/$1.00sinc3re1ydan7 months agoSeasoned Novice812Views5likes24CommentsMarketplace Download Data stored in hidden folder location
The Maker Pack/Kits purchased after March 2026 downloads are unexpectedly stored in the following hidden directories: Windows: User > [Username] > AppData > Local > TS4 Mac: Macintosh HD > Users > [Username] > Library > Application Support > TS4 This has several downsides as you can't move or redirect this folder, they are hidden system folders. The biggest issue with this is being stored solely on the internal drive, you can't put them on an external drive if running low on internal storage. and you also can't redirect it to a bigger internal drive. This can lead to issues when these drives are full. The expectation is Maker Packs are installed in the same location as the game and DLC, as directed in EA App, so the user can make sure they have the installation files in the same location where there is enough space. By default the game installation location is for both base game and The Sims 4 pack folders: Windows: C:\Program Files\EA Games Mac: Macintosh HD > Applications > EA Games There is an indication on the GUI that lets you know who much space you have left but that isn't that easy to find and you won't see it if you never go to My Collection > Maker Packs > Manage Storage2.3KViews50likes22CommentsMoola and purchased packs not appearing
I bought some Moolas in the Marketplace. An error appeared 3 times. It says in EA Wallet History that the payment went through, but it doesn't show the new amount in the Marketplace. I've tried rebooting my pc; nothing. I've tried reloading The Sims 4 game; nothing. Is the Marketplace down, or something?SolvedBalia391 month agoSeasoned Newcomer396Views1like20CommentsQuestion about EA Maker Program eligibility for a creator residing in Russia
I would like to ask EA for clarification regarding the eligibility requirements for The Sims Maker Program. According to EA's official information about the program, one of the requirements for becoming a Maker is: "Not reside in an EA-embargoed region." EA's own information about regional restrictions also lists Russia among the countries affected by EA embargoes, sanctions, or other legal restrictions. At the same time, I recently noticed that SolovejCC, a Russian custom content creator, has been accepted into The Sims Maker Program and is publishing content through the official The Sims 4 Marketplace. This is particularly notable because the Maker Program is not simply a community recognition program. Approved Makers can publish their content directly on the official in-game Marketplace and receive revenue from sales. EA states that Makers receive approximately 30% of the Moola spent on their Maker Packs. There are several public indications that SolovejCC is currently based in Russia. Her YouTube channel identifies Russia as its country, and through her Telegram channel she directs her audience to the Russian messenger MAX. I am not asking about her nationality or ethnicity, and I am not asking EA to make a judgment about an individual creator. My question is specifically about the application of EA's own eligibility requirements. If Russia is considered an EA-embargoed region, how was a creator residing in Russia accepted into the Maker Program? And if creators residing in Russia are in fact eligible for the Maker Program, could EA clarify how this is consistent with the stated requirement that Makers must not reside in an EA-embargoed region? I would appreciate a clear explanation of the current policy and how eligibility is determined.mary_balakucha1 month agoSeasoned Novice784Views50likes17CommentsAfter today's update, all of my free Maker Packs disappeared from Build/Buy Mode
After today's update, all of my free Maker Packs disappeared from Build/Buy Mode. The Marketplace still shows "Owned" for every Maker Pack I claimed during the free promotion, but each pack now displays 0 objects in the Build/Buy catalog. I also loaded a lot that used Maker Pack items, and the game displayed a message saying that some objects had been removed because they could not be found. Unfortunately, I saved one of those lots before realizing what had happened. I have already repaired the game through the EA App, restarted both the EA App and my PC, and confirmed that all Expansion Packs, Game Packs, Stuff Packs, and Kits work normally. The issue only affects the Maker Packs. The Marketplace recognizes that I own them, but none of their objects are available in the game. Could you please investigate this issue? It seems to have started immediately after today's update.Solved28gukbxrze5c4 months agoRising Novice539Views0likes16CommentsFeedback: Poor Image Quality in Marketplace Interface Elements
I’m making this post to bring the developers’ attention to the image quality of the Marketplace interface elements. At the moment, the quality appears quite poor, with many elements in the store displaying low resolution, while a few others look noticeably sharper. This creates a clear visual inconsistency across the interface I’d like to start with the bar that displays the available amount of Moola. The edges appear very blurry and poorly defined, and the ‘+’ button also looks noticeably low resolution.” The filter buttons also appear noticeably blurry and low resolution, particularly around their edges. This is visible both when the mouse is hovering over them and when it is not. The text below the large pack-type icons also appears blurry, which becomes even more noticeable when hovering the mouse over them. The icon representing the Makers Packs appears in very poor quality on the pack information pages. The resolution looks extremely low. The object thumbnails in the game also appear quite blurry, likely because they are being upscaled. This gives the images a noticeably degraded and unclear appearance. The back button also appears to be in low resolution. The smaller version of the Moola bar shown in other areas of the store also has a noticeably low-resolution appearance. The purchase button also shows low-resolution edges. ----------- Well, this concludes my feedback regarding the Marketplace. My intention in pointing out these issues is simply to help improve the visual quality of the interface and make it more polished and appealing. In my view, the interface shouldn’t contain images and buttons that appear in such low resolution.SimsTime7 months agoSeasoned Ace491Views9likes16CommentsShould this really be considered custom content ?
A lot of people are debating about free cc or monetization. What the creators are doing is making content to Ea for purchase. That's the same thing they did with Creator kits. The only difference is that creators can decide how many items or how much each set will cost now. Also that were using a virtual currency instead of cash. So should this really be consider custom content? If they are using official tools and working with Ea to make this ?Horrorgirl67 months agoSeasoned Ace823Views3likes15CommentsPurchased Moola not appearing
Just wanted to raise awareness to a possible bug that is pretty serious as it involves real money. I purchased moola twice on the marketplace feature and did not receive it at all even though EA charged me for both purchases. Contacting EA help wasn’t successful either but this is definitely something I think is worth giving an immediate investigation and solution as well.Solved313Views2likes12CommentsMissing Maker Pack Fresh Picked Kitchen
I don't know if it's a me problem, but this morning my game was acting fine, and all my packs were there. But after all my classes, I came back to play some Sims and saw that a maker pack, "Fresh Picked Kitchen," wasn't in my library?? I went to see what was up, and its fully unavailable? Is this happening to anyone else??SolvedArtemis9053 days agoSeasoned Newcomer207Views4likes11CommentsSeline Hairstyle Owned, but Not Showing!
I have purchased the Seline Hairstyle via Marketplace. It has been working for quite a while, until all of a sudden, when I logged in, i noticed my sims character went bald. I tried to find it in the Sims Edit Mode, but no luck. I checked My Collection through the Marketplace and its status is Owned. But I cannot use or find it anywhere for my Sims to Use. I need help in fixing this issue.SolvedATH3NAandTeddy4 months agoSeasoned Novice325Views0likes11CommentsImproving the Marketplace: Using Moola as a Budgeting Tool for All Packs
Hi Sims Team, With the recent launch of the Marketplace, I’d like to suggest expanding the use of Moola to include all DLC—Expansion Packs, Game Packs, and Stuff Packs. At the moment, the system feels a bit fragmented. Moola can be used for Kits, but Expansions require real-world currency. Offering both payment options for all content could create a more consistent and flexible experience. For many players—especially those who are neurodivergent (such as ADHD) or managing a strict budget—the upfront cost of Expansion Packs can be a barrier. A more flexible system would make it easier to plan and save over time. My proposal: Steam-Wallet-Style System: Allow players to purchase small amounts of Moola whenever they have extra funds, effectively “banking” it for future Sims purchases. This would function similarly to a digital wallet and still supports ongoing revenue. Visual Progress Tracking: Seeing a growing Moola balance in-game can be motivating, particularly for players who benefit from visible progress toward a goal. Price Parity: Ensure that purchasing content with Moola in smaller increments doesn’t cost more overall than paying upfront. This could be balanced with pricing adjustments or a small incentive for Moola users. This approach would transform the Marketplace into a helpful budgeting tool rather than just another storefront, making the game more accessible while still aligning with your business goals. Thank you for your time and consideration.NocturnalSyren7 months agoNew Scout516Views2likes11Comments
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