Forum Discussion

Re: Apex legends crashing mid game

@EA_Blueberry 

I dont have any external hard drives. Only two extra ssd's for games and stuff. But if you were talking about those ssd's, yes they are attached. Moving the game to seperate ssd didnt help, still crashing. Also tried origins 'Repair' thing to the game, also did nothing. Now I set the priority of the easyanticheat to low cause some people are suggesting that, probably does whole lot of nothing.

13 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Thanks for getting back, @HandsomeJeka 

    Can you let me know if these following steps have any improvement for you? I just posted this recently and looking to get some feedback on these steps.

    • Cap FPS to 60 or 70 (Put "+fps_max 60" in the advanced option in the game properties inside the origin launcher)
    • Disable full screen optimization
      • Right-click the Apex Legends icon.
      • Click on Properties.
      • Click on the Compatibility tab.
      • Check “Disable Full Screen Optimizations”
      • Click OK.
    • Lower Monitor Refresh Rate to 60
      • Open Settings.
      • Click on System.
      • Click on Display.
      • Click the Display adapter properties link at the bottom
      • Click the Monitor tab.
    • Set Easy Anti-Cheat Priority to Low
      • When you launch the game ALT-TAB out. 
      • CTRL-ALT-DELETE so you pull up Task Manager
      • Go to the Details tab
      • Find Easy Anti-Cheat>Right-Click and set priority to low
    • Lower Texture Streaming Budget from the in-game settings to Low or NONE
    • Lower Ambient Occlusion
    • Disable Anti-Aliasing
    • Disable Volumetric Lighting
    • Lower Spot Shadow Detail
  • HandsomeJeka's avatar
    HandsomeJeka
    7 years ago

    @EA_Blueberry 

    Even if the first two steps would work, I would not play the game on 60fps on 60hz when I own +1000€ monitor. After putting the Easy Anti-Cheat priority to low, I have not crashed ones BUT I also read from the forums that one guy was only crashing after alt tabing so I have not alt tabed from the game either so that could be the fix for this on my part. For the graphic settings, I have everything on low or turned off except for the Anti-Aliasing.

  • TheRealUth's avatar
    TheRealUth
    7 years ago

    2 games in a row, where we were top3, and I crash...

    This game is becoming unplayable!

    No errors, no windows event logs... The game just closes.

    All drivers are up to date
    Windows is up to date.
    Running -fps_max 80
    Geforce GTX 1070
    16GB DDR4 RAM
    Intel core i5-6600K
    I have tripple monitors at 60hz
    Running bordeles windowed mode

  • JennaTrix's avatar
    JennaTrix
    7 years ago

    Steps above haven't worked for me.
    And the servers have insane lag, seems to be getting worse and worse? I've seen a lot of streamers talk about it too, so thank god it's not just me. But it's so bad that I don't think that I can play this game anymore, I even tried switching data center from the main menu to London(~28ms). This helped a little but the lag is still there. First 3-5 days of playing this game I had no problems at all but seems like every update pushes me further away from this game with new issues.☹️

    I did several speed tests and pretty much all of them yields same results:

    PING (ms) 13
    DOWNLOAD (Mbps) 94.56
    UPLOAD (Mbps) 9.06
     
    Not good?.. but decent? Haven't had lag problems in other games 🤔
  • Doing those steps seems to have made the random crashes worse, I'm not crashing more than I used to but not less either. Now when my game decides to shut down, instead of taking me back to windows, the game just freeze on the screen. Can't Alt+F4 or  end it from the task manager. I have to reboot computer every time now when it happens.  🤔

    Also what comes to lag it seems that I can play just fine early in the morning. Only had one short slow motion lag after landing. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @RealMintyburst 


    If you're on PC we are requesting DxDiag and crash reports in this post below. 

    https://answers.ea.com/t5/Technical-Issues/Crash-after-update-Season-1/td-p/7704502

    We've seen some players avoid crashes after a fresh reinstall, lowering their Texture Streaming Budget, capping their frame rate. We have a variety of workarounds that have been success for the community found here

    Thank you for all for hanging in there with us. The team is committed to tackling crashes and recently mentioned an update on their progress in a check-in found here.

  • MAX1hun's avatar
    MAX1hun
    7 years ago

    Crash log / screenshot:

    https://app.box.com/s/dq3i9j2ret7he9f0g5700ixhucaoh4ao

    VRAM settings problem / MAX used video RAM error

    Warning setting a larger streaming budget than recommended for detected VRAM 6052MB 

    VGA VRAM 6GB!!! :o

    The game please check the available video memory.

    I am forced to reduce 6GB VRAM ->4 GB VRAM

    Error Correction can, for example: manually reduce video memory settings.

    many 6GB Video Cards are available in the GTX 1060 / 1660 / 1660Ti



    PC

    MB Z97-K [2902] 

    CPU i5 4570 

    RAM 12GB (3x4GB)

    VGA DUAL-GTX1060-O6G (6GB!!!)

    SOUNDCARD XONAR DX

    PSU CTG-600