If the prompt was shown in the main menu before you enter the lobby, then you should have cross progression.
It should have shown a window with any of the accounts you want to merge: 
Do you have another accounts that have been already linked to your main EA Account?
i never got that prompt. it said please wait and then just disappeared. i don't know if that means i do or dont have cross progression enabled.
i have no other accounts apart from my ps4 account as im not allowed to link my pc account because its linked to a different ea account.
what i don't understand is, when i try linking my pc account it says its already linked under another ea account. when i signed into said ea account it shows nothing is linked. so i'm stuck on how i can fix that so i can get my ps4 progress moved over to pc.
[CM - Edited to remove screenshots with partial account details]
ok thank you i'll try that
I don’t think so because I’ve just had the same exact thing g happen to me and I have my pc and ps4 account linked through EA.
Community Manager
