@w_Whoa, sorry about your experience in the past! โน๏ธ Sometimes no one knows the answer and just assumes someone else does, and other times a question might get pushed to the bottom of the page (or on the next page!) when there are a lot of people posting on the same day. And sometimes the person who would know the answer isn't able to come on the forums for a time because of school, work, illness, or other real life issues!
As for getting rude replies, unfortunately that does happen sometimes. ๐ If the person who posted in a rude manner you can always report them, or talk to EA_Mai. Since this forum exists to help people, everyone should try to be nice! (Also, sometimes there are people who want to help, but they might have a blunt manner that can appear rude, even though they really care. )
Anyway, I will test to see if I can reproduce the same issue with the "nightly gang of dogs" in my game. I hope to get back to you by some time next week (maybe sooner)! ๐