Forum Discussion

Re: sims 4 disk with cats and dogs pack included

@megxn2364  Do you have a product code for Cats & Dogs?  If so, register it in the EA App and you should be able to download the pack from there.  You should also be able to play without the disc.

2 Replies

  • megxn2364's avatar
    megxn2364
    11 months ago

    we weren’t given the activation code in the box with the disk, which we’ve now figured out we’d need in order to add the expansion pack

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    11 months ago

    @megxn2364  If this is a new copy of Sims 4, then you should contact the retailer.  If it's used, then you're unfortunately out of luck.  EA doesn't support selling or sharing copies of Sims 4 and won't help with a missing or unusable code when the content has been resold.