Hello @simsplayer818, and again thank you very much for your response. You know, I haven't started a fresh game in a thousand years, it was always update after update, and maybe something broke in the process. I wanted to open a ticket but no option appears to do so (I'm super bad for technology, so maybe it's just me haha), the system sends me to read the FAQs or ask here, I think I wrote to them on Twitter the day before yesterday, but there was no response either.
So I wanted to try and started a new game to see what would happen, I put a hamster in the house, bought a treat and the option to feed it appeared on the first try. So I infer that maybe there is something wrong with my game. Much to my regret, I suggested to my daughter that we start a new game and recreate those characters. I'm doing some research because I want to see if it's possible to export the characters (not the house), with their physical and personality traits. And then import them into the new game. She agreed, so we'll have a busy weekend hahaha! But at least I know that starting from scratch will correct that problem. Anyway, maybe it's a good moment for a fresh start. I don't have any CC either, and I'm running Windows 11 Pro on my pc, it's fully updated.
Honestly, I've never seen stray dogs in my game. Either I'm very clueless or I don't know hahaha! Oh my Gosh, that's so sad! But I feel you, I wouldn't tolerate seeing them. All my life I said that I would like to be a multimillionaire just to open a gigantic shelter with street animals from all over, with veterinary care, good food, shelter, games, and above all a lot of love. Well, by dreaming I don't lose anything.
I'm at work now, but I will send a screenshot when I get home. Thank you very much again!!