I feel like the development team has no clue how to solve this problem or it's just ignored up until now because it's not a priority. Both are not a good look, but I fear the first one sadly is the truth. We all know by now Frostbite is a flawed engine, after the Anthem debacle, so maybe in the future, you should just ditch it for something that works. A lingering issue like this doesn't reflect well on your company, which - let's face it - doesn't have the best reputation anyway.
A lot of people in this thread are probably subscribed to Origin Acces Premier, just like I am. Part of why we pay is to play the game early, but instead we still can't play Madden 20 almost a month after release. This has gotten to a point where I feel affected customers should be compensated. Be it by offering everyone affected a refund, provide a code for the game on another platform of their choosing, give a free subscription to Origin Acces Premier for a year or something to keep us happy.
I won't be cancelling my Premier subscription, but I won't be renewing either, unless EA improves it's service and games a lot.
@EA_Barry @EA_Blueberry This is not a personal attack. I work in communications myself, so I know how it feels to be blamed for things you have no control over. This is directed to EA and it's higher ups. Just keep fighting in those trenches.