Account ban
My account was inexplicably banned. I have been waiting for almost a month and submitted appeals twice, but EA hasn’t responded to me at all. As an ordinary player, I have played the game for nearly ...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi IGOR0826,
Yes, you mentioned that. I understand you've not heard back. I won't know why, but I'll try to offer advice to help you reach out to them. Could you take a look at the cases in your My Cases page? I outlined how in my earlier post:
What does your case status say? You can find cases you've submitted in your 'My Cases' page when logged into the EA Help site.
- EA_Lanna
EA_LannaCommunity Manager
Community ManagerHi IGOR0826,
It's been a while since we last heard from you. Were you able to sort this? If not, please pop into your reply the answer to these few questions:
What does your case status say? You can find cases you've submitted in your 'My Cases' page when logged into the EA Help site.
I'll be better able to make relevant suggestions once I understand the challenge a bit more.
- EA_Lanna
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