My account got hacked, but when i recovered it, it was banned. I got the ban overturned but now whenever i try to queue up to get into a match it keeps saying 1 player in queue for hours till i get disconnected from the game for being idle. I havent been able to get into a game for the past 5 days now. When i switch to another account i used a long time ago it works fine or even my brother's account. Is there a way i can get a fix? Ive seen a lot of people with this issue but with no solutions.

UPDATE 20/2We've been checking a few accounts here and can confirm that this should be fixed for everyone. Please try getting into a match and let me know how it goes.Thanks again for sticking with us, you folks have been amazing! 🙏_______________________________________________________________________________________ UPDATE- 19/02/25I am checking every reply here (and other threads as well) and working each one of them individually. -------------------------------------------------------------------------------------------------------For the ones that are spamming my DM: please dont do it as you are delaying the fix for other players. Ive asked below and will ask again: ***Dont DM me if it matches your ID's here. ***-------------------------------------------------------------------------------------------------------Its quicker if you just reply to this or any other thread, tagging me, rather than sending me DMs as I rarely read them in first place, so Im prioritizing the ones that have the precise info asked here. As much as I get that you want to get back in the game ASAP, I also appreciate your collaboration so far. Mari__________________________________________________________________Sorry folks, I was off for the past few days. I will certainly do my best to help y'all get back in the game, just need each one of you to confirm that your games ID are the same as your forum ID's ;) if not, just throw me a DM with the ID I should be looking into. ***Dont DM me if it matches your ID's here. ***Cheers!

1 player in Queue | EA Forums

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