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ITIGOJAMUPANN's avatar
ITIGOJAMUPANN
Seasoned Newcomer
3 days ago

About DMP file

更新後にクラッシュします。

理由がわかりません。

  • * * 例外分析 * * * ******************************************************************************* KEY_VALUES_STRING: 1 キー : AV.タイプ値: 実行キー: Analysis.CPU.mSec 値: 1421 キー: Analysis.Elapsed.mSec 値: 54455 キー: Analysis.IO.Other.Mb 値: 22 キー: Analysis.IO.Read.Mb 値: 1 キー: Analysis.IO.Write.Mb 値: 58 キー: Analysis.Init.CPU.mSec 値: 625 キー: Analysis.Init.Elapsed.mSec 値: 158663 キー: Analysis.Memory.CommitPeak.Mb 値: 202 キー: Analysis.Version.DbgEng 値: 10.0.27793.1000 キー: Analysis.Version.Description 値: 10.2410.02.02amd64fre キー: Analysis.Version.Ext 値: 1.2410.2.2 キー : Failure.Bucket 値: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_CODE_c0000005_r5apex_dx12runtime.dll!不明なキー : Failure.Exception.Code 値: 0xffffffffc0000005 キー : Failure.Exception.IP.Address 値: 0x7ffd4ee00001 キー : Failure.Exception.IP.Module 値: r5apex_dx12runtime キー : Failure.Exception.IP.Offset 値: 0x1 キー : Failure.Hash 値: {8c6ca610-a046-8e72-e4f0-e13627cbde62} キー : ProblemClass.Collapse.After.BUCKET_ID 値: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_CODE キー : ProblemClass.Collapse.After.DEFAULT_BUCKET_ID 値: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_CODE キー : ProblemClass.Collapse.After.PRIMARY_PROBLEM_CLASS 値: SOFTWARE_NX_FAULT キー : ProblemClass.Collapse.Before.BUCKET_ID 値: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_CODE キー : ProblemClass.Collapse.Before.DEFAULT_BUCKET_ID 値: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_CODE キー : ProblemClass.Collapse.Before.PRIMARY_PROBLEM_CLASS 値: SOFTWARE_NX_FAULT キー : Timeline.OS.Boot.DeltaSec 値: 205 キー : Timeline.Process.Start.DeltaSec 値: 75 キー : WER.OSです。ブランチ値: ge_release キー: WER.OSです。バージョン値: 10.0.26100.1 キー: WER.Process.Version 値: 1.0.0.0 FILE_IN_CAB: PACKER_201078_16824.dmp NTGLOBALFLAG: 0 コンテキスト: (.ecxr) rax=00 : 000000000000000 RBX=4B0EDF652D7DBC68 rcx=0000000000000000000000000000000 rdx=700E128131225526 RSI=00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000=000007FFD4EE00001 RSP=000000EEC3F9F9C8 RBP=000000000F8E06315 R8=53 0173FF6E5D6F40 R9=5303D41E78E3C1af R10=C085F9E161724397 R11=0000481693F1263BR12=0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efL=00010246 r5apex_dx12runtime+0x1: 00007ffd4ee00001 5a pop rdx デフォルトのスコープのリセット EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00007ffd4ee00001 (r5apex_dx12runtime+0x0000000000000001) ExceptionCode: c0000005 (アクセス違反) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000008 Parameter[1]: 00007ffd4ee00001 実行不可能なアドレス 00007ffd4ee00001 PROCESS_NAME: r5apex_dx12.exe EXECUTE_ADDRESS: 7ffd4ee00001 ERROR_CODE: (NTSTATUS)0xc0000005 - 0x%p Ì 1/2 ẞ ª 0x%p Ì Q Æ μ Ü μ 1/2 B ª %s É È ± Æ Í Å « Ü ¹ Å μ 1/2 B EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000008 EXCEPTION_PARAMETER2: 00000 7FFD4EE00001 STACK_TEXT: 00000 0EEC3F9F9C8 00007FFD4DCFE8D7 : 00007FFD22641000 00007FFD4F1EE480 000 0000000000000000000000000000000000000000000000004f0ffffb30 0x1 r5apex_dx12runtime 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000070000000070000000070000000700000000700000070000000700000700000000700BaseThreadInitThunk+0x17 0000000eec3f9fa00 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000RtlUserThreadStart+0x2c SYMBOL_NAME:r5apex_dx12runtime+1 MODULE_NAME:r5apex_dx12runtime IMAGE_NAME:r5apex_dx12runtime.dll STACK_COMMAND:DT NTDLLです!LdrpLastDllInitializer ベースdll名 ;dt ntdll!LdrpFailureData ;~9秒; .ecxr ;KB FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_CODE_c0000005_r5apex_dx12runtime.dll!不明なOS_VERSION: 10.0.26100.1 BUILDLAB_STR: ge_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {8c6ca610-a046-8e72-e4f0-e13627cbde62} フォローアップ: MachineOwner ---------
  • これはクラッシュログです。
  • どうすれば解決できますか?
anticheat
crashing

6 Replies

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  • Midnight9746's avatar
    Midnight9746
    Hero+
    3 days ago

    ITIGOJAMUPANN  The language you're posting in is currently not supported on EA Forums.

    Here are the following languages that is supported on EA Forums:

    You can either reply to this thread in English or you can repost in English in this section of the EA Forums, (or on another EA Forums board if you speak the language).

    In terms of crashing:

    • Are you getting any error messages from the game itself?
    • Have you tried repairing the game's files?
    • Have you updated Windows and drivers?
    • Are you running any 3rd party program that may conflict with Apex Legends?
    • Does your PC's GPU support DX12 with feature level 12_0?

    Note: It would also be helpful if you could send a DxDiag log.

  • ITIGOJAMUPANN's avatar
    ITIGOJAMUPANN
    Seasoned Newcomer
    3 days ago

    Repairing the files, updating the drivers, and terminating third-party programs did not resolve the issue. I will attach the DixDiag log and error messages.

  • Midnight9746's avatar
    Midnight9746
    Hero+
    3 days ago
    ITIGOJAMUPANN wrote:

    Is this the DxDiag log?

    Yes, that is the DxDiag Log, and from what I can tell, everything seems to be in order within the log, however when looking at the error messages you've shared, this would be why the game crashes when its launched:

    This error message means that the anti-cheat had detected a program that is not allowed to be running while the game is. Whatever program is causing this conflict with Apex, it must be completely closed out of, (or uninstalled), before and during gameplay.

  • Midnight9746's avatar
    Midnight9746
    Hero+
    2 days ago

    ITIGOJAMUPANN  You would just need to look for programs running on the PC that might provide unfair gameplay advantages.

    The programs that I know of that had been blocked already, are programs such as DS4Windows, reWASD, and other similar programs.

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