Account disabled after unban and hack recovery (Error Code EC:10901)

Question

Hello,&nbsp;My EA account was recently unbanned after an investigation related to a hack, but it is now disabled and I can’t log in.I’ve already proven that I am the original owner, and the ban was linked to the hacker’s activity.&nbsp;I would really appreciate it if you could manually reactivate my account, since there are no active sanctions and the issue seems to be a system error after the account recovery.&nbsp;Here are my details:&nbsp;EA ID: rayangamer1090Platform: PCError code: EC:10901&nbsp;&nbsp;Thank you very much for your time and help. 🙏&nbsp;Best regards,

midnight9746 · Answer

rayangamer1090​&nbsp;Sadly, bans cannot be handled on the forums as you would need to contact the&nbsp;EA TOS Team.
&gt;&nbsp;EA Help | Get information on EA Account locks, bans, and suspensionsIf you are still needing to recover your hacked EA Account, you would need to&nbsp;contact EA Support&nbsp;as recovering a hacked EA Account cannot be handled on the forums either.
&gt;&nbsp;EA Help | What to do if your EA Account has been hacked

kerwood871 · Answer

they don't answer

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Account disabled after unban and hack recovery (Error Code EC:10901)

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