Account disabled after unban and hack recovery (Error Code EC:10901)

Question

Hello,&nbsp;My EA account was recently unbanned after an investigation related to a hack, but it is now disabled and I can’t log in.I’ve already proven that I am the original owner, and the ban was linked to the hacker’s activity.&nbsp;I would really appreciate it if you could manually reactivate my account, since there are no active sanctions and the issue seems to be a system error after the account recovery.&nbsp;Here are my details:&nbsp;EA ID: rayangamer1090Platform: PCError code: EC:10901&nbsp;&nbsp;Thank you very much for your time and help. 🙏&nbsp;Best regards,

midnight9746 · Answer

rayangamer1090​&nbsp;Sadly, bans cannot be handled on the forums as you would need to contact the&nbsp;EA TOS Team.
&gt;&nbsp;EA Help | Get information on EA Account locks, bans, and suspensionsIf you are still needing to recover your hacked EA Account, you would need to&nbsp;contact EA Support&nbsp;as recovering a hacked EA Account cannot be handled on the forums either.
&gt;&nbsp;EA Help | What to do if your EA Account has been hacked

kerwood871 · Answer

they don't answer

Forum Discussion

Account disabled after unban and hack recovery (Error Code EC:10901)

2 Replies

About Apex Legends Technical Issues

Community Highlights

How to get help with missing packs, coins, or content in Apex Legends?

What to do if your Apex Legends account got banned or suspended

Do Not Unlink Your EA Account

Game Crashes on Loading Startup screen

Community Crashing Troubleshooting Guide

Recent Discussions

affter recovering my acount affter getting hacked i get banned

My EA account was hacked and my email got changed

1 players in queue

Ping.

When I use 2 different emails to login, I get logged into the same EA account.