Forum Discussion

soccerking122's avatar
5 years ago
Solved

account was banned after trying to get a refund from ea after they ghosted me

basically I bought coins the day of the genesis event for one of the new skins, the next day and going forward for about 2 weeks. couldn't even play the game. cpu would sky rocket, game would crash e...
  • EA_Aljo's avatar
    5 years ago

    Hi there, @soccerking122.

    Unfortunately, we can't help with banned accounts through Answers HQ. You'll need to submit a dispute with Terms of Service. Details on that can be found here. If the ban gets lifted and you're able to play again, but still have the technical issues you mentioned, let us know and we'll see if we can get those resolved. Thanks!