Forum Discussion

bouncyorange202's avatar
10 months ago
Solved

Account was Hacked now im Banned

I havent played Apex or logged in to my EA account since October of 2023. I recently bought a pc and recovered my hacked account. Now when i try to play it says i have been banned. On the EA ban status page it says the ban was OVERTURNED but i still cant play. Keep in mind the offence was when my account was HACKED. Is there anything i can do as i did not commit this offence and it says the ban was overturned. Is my account banned or is it just a bug. Please any assistance is much appreciated.

2 Replies

  • This has just happened to me recently and I have been permanently banned I ain’t played Apex for almost a year but when I looked on my account someone had had conversations with EA they changed my name date of birth everything including email but EA have made the decision to ban me I can’t support EA after this wrongful decision I have never cheated in my life I feel robbed of my account I have invested in man this is shocking.