Forum Discussion

Diadanis's avatar
2 years ago

Apex Coins 'Unavailable'

Hello. I am on Steam, and up until recently I used to be able to add funds to my Steam Wallet and buy apex coins in-game. With the new update (Dressed to Kill), all of that store information has been removed or greyed out. It simply says 'unavailable' now, no prices or anything. Anyone else been having this issue? What's the solution?

5 Replies

  • I've been having the same issue, this happened right after the update that introduced regional pricing. I tried to contact the support but I couldn't I just made a post here as well i hope this gets fixed asap

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    2 years ago

    Can I check what region your're in/your account is set to?

  • @EA_David the issue is happening in most North African countries it started occurring after the regional pricing update.
  • @EA_David Same problem here. Both of my EA and steam accounts are set to Macao SAR. The Apex Coins unavailable problem on steam occurred after the update.

  • EA_Mari's avatar
    EA_Mari
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey guys, 

    I've got confirmation from the team that this should be now fixed. Could you please let us know if you still running into issues?