Solved
APEX crash shut down mid game
PC shut down in the middle of a game. No warnings,Each game everyday happened Someone has the same problem i got，and we all have 3090 or 5900X，Maybe it mean something，and i think it might be the an...
Forum Discussion
EA_Kent
Community Manager
Community ManagerYou might be on to something with that. I've seen some cases where Easy Anti-Cheat doesn't get along with some software.
Have you tried setting up a Clean Boot on your PC to see if that helps? If there is something else running on the PC that's related to the crashes that may help to get around it. You can find more info on how to set up a Clean Boot at the EA Help website.
If you're able to give that a shot please let me know how it goes. Thanks!
/Kent
@EA_Kent Unfortunately I try to setting up a clean boot，doesn't work，still shutdown immediately，i close every service which was not related with Microsoft，not working either.
- EA_Kent
Thank you for giving it a shot.
Can you also try repairing or reinstalling Easy Anti-Cheat to see if that helps? If there's an issue with EAC that could do the trick as well. You can find more info on how to repair/reinstall it at the Easy Anti-Cheat website.
Let me know how that goes when you can.
/Kent
- @EA_Kent In some how，i find out why i shut down，i change my monitor from 4k 144hz to 1080p 240hz，the problem solved，might apex problem，might my power supply problem，but i still think is a bug.
- EA_Kent
Hi @juiceflip,
Thank you for following up and letting me know! I'm glad to hear you were able to get it fixed. 👍
/Kent
Community Highlights
- EA_Blueberry7 years ago
