Fresh windows 10 install (Fully Updated)
AMD Phenom cpu
R9 290 graphics
24gb ram
ssd only
tried repairng, reinstalling, older graphics driver, etc
Gets to the loading screen full bar, then crashes back to desktop no errors???/?
this is the only error message i can find
0 [2022-10-27T02:08:50.136Z] PID: 7972 TID: 8028 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EALaunchHelper], configurable[false], buildType[opt], processId[7972]
1 [2022-10-27T02:08:50.136Z] PID: 7972 TID: 8028 INFO (eax::apps::utils::logAppInfo) Version: 12.29.0-5286-96a027ac4
2 [2022-10-27T02:08:50.136Z] PID: 7972 TID: 8028 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALaunchHelper.exe origin2://game/launch/?offerIds=194908&title=DisplayName%u0020field%u0020missing%u0020from%u0020registry%u002e&authCode=&cmdParams=]
3 [2022-10-27T02:08:50.037Z] PID: 7972 TID: 8028 INFO (eax::apps::graphql::init) GraphQL env = url.production
4 [2022-10-27T02:08:50.037Z] PID: 7972 TID: 8028 INFO (eax::apps::graphql::init) GraphQL url = https://service-aggregation-layer.juno.ea.com/graphql
5 [2022-10-27T02:08:50.038Z] PID: 7972 TID: 8028 INFO (eax::apps::graphql::init) GraphQL service configured.
6 [2022-10-27T02:08:50.071Z] PID: 7972 TID: 8028 INFO (eax:😕ervices::TelemetryDispatcher::Impl:😕etMachineHash) Machash[dd98d60de5ee16785943ab8cd1bc1dd8a202bd86]
7 [2022-10-27T02:08:50.073Z] PID: 7972 TID: 8028 ERROR (eax::foundation::file::readFile) File doesn't exist fileName[C:\Users\cayle\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EALaunchHelper_Telemetry]
8 [2022-10-27T02:08:50.073Z] PID: 7972 TID: 8028 ERROR (eax:😕ervices::OfflineTelemetryManager::loadEventsFromFile) Unable to open offline telemetry file [C:\Users\cayle\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EALaunchHelper_Telemetry]
9 [2022-10-27T02:08:50.076Z] PID: 7972 TID: 8028 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found
10 [2022-10-27T02:08:50.081Z] PID: 7972 TID: 8028 INFO (eax:😕ervices::windowing::createQmlView) Creating Qml view
11 [2022-10-27T02:08:50.110Z] PID: 7972 TID: 1156 INFO (?) [grpc] [subchannel.cc:1082] New connected subchannel at 000001327D6EAC80 for subchannel 000001327F646D90
12 [2022-10-27T02:08:50.387Z] PID: 7972 TID: 7132 INFO (eax:😕ervices:😕endLogTelemetryEvent) Telemetry Event: [{"event":"boot.sess.strt","param":"{\"app\":\"EALaunchHelper.exe\",\"cmd\":\"C:\\\\Program Files\\\\Electronic Arts\\\\EA Desktop\\\\EA Desktop\\\\EALaunchHelper.exe origin2://game/launch/?offerIds=194908&title=DisplayName%u0020field%u0020missing%u0020from%u0020registry%u002e&authCode=&cmdParams=\",\"ts_event\":\"2022-10-27T02:08:50.076\"}"}]
13 [2022-10-27T02:08:51.648Z] PID: 7972 TID: 7132 INFO (eax:😕ervices:😕endLogTelemetryEvent) Telemetry Event: [{"event":"boot.sess.stop","param":"{\"app\":\"EALaunchHelper.exe\",\"ts_event\":\"2022-10-27T02:08:51.491\"}"}]
DICE Team
