Apex crashes when playing for a few minutes/ ps5 season 19 apex legends

This happened with my ps4 too. I got a ps5 cuz I couldn’t fix the problem on my ps4 and now I’m having the same issue. I have no idea what to do, to say I’m frustrated would be an understatement. 

Same exact problem with me I just got my ps5 and I can play other games just fine. I tested it out and played on another profile on my ps5 and I could play just fine. Thinking it’s my account. Let me know if you’ve fixed it somehow

Yes this method it fixed somewhat but in order for it to work better this is what I did 

1. Make sure you restore licenses, go to account and system, and then go to information then go to restore licenses 

2. Then turn off your ps5 and go into safe mode and click the option to rebuild database

3. when ps5 is on then what your going to do is Restart ps5, (NOT factory reset) just press the ps5 button and restart ps5

4. Turn off ps5 and wait a for a few seconds to turn off and disconnect the ps5 power cord and leave it disconnected for a few minutes and then plug it back in and turn on ps5

5. It should work better or fine than before these steps helped me better and it got me playing Apex longer and it let me play matches and get me a dub for season 19, however if this doesn’t work contact PlayStation support and tell them your error code when you crash or tell them what happens and if they tell you about the usb method make sure the usb is formatted as FAT32 ! I hope this helped 

Yes it is an account/game situation it’s just restore licenses but I included the steps for both normal and usb method 

Contact PlayStation support they helped me somewhat fix the problem, for me it mainly crashed ever since the start of season 19 and when I used ashes arc start in apex legends so that’s why I’m helping you guys idk if it’s like this for just apex but if any other games do this it should help you out make sure to look at all my comments 

I think it’s a game issue rather than our account because if we can play it then it’s not our device it’s the game. But guys what helped me out is to contact PlayStation support they will guide you how to do it throughout the steps trust me, you might need a usb that’s formatted as fat32

Same here when I throw arc stars or when I tried shooting in the game I’d freeze and it kicks me out I’ll try your method today thanks!!

No problem if anything search up PlayStation support 

Same is happening to me 

Ash's arc star for me crashes it every time too