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M00PC4T's avatar
4 years ago

Apex Crashing - Out of Memory

Hi Everyone, hopefully someone can help.

 

So Apex keeps crashing, I cannot figure out why.

 

It's a new laptop - Legion 7 16, RTX 3080 and I have checked my page file and its set to system managed still.

 

Any ideas on how I can start to remedy this as its killing my game right now.

TECHNICAL INFORMATION:

• Apex was using 2.9 GB of physical memory.

• Apex was using 6.4 GB of virtual memory.

• Apex failed to allocate 4.0 MB of memory.

• Your PC has 16.0 GB of memory physically installed.

• Your PC has 128.0 TB of virtual memory (with the page file).

• After Apex exited, your PC memory load is about 48%.

I have no idea where the 128TB for virtual mem comes from, def nothing I have set.

 

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @M00PC4T

    Can you share a DxDiag when you've got the chance? You can find more info on how to pull one up at the EA Help website

    Once you have the text file please attach it to this thread. Thanks! 

  • Hi, I’ve fixed this, just reinstalled windows. 

    thanks anyway.